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October 2023 by Kalani Paialii
Sweetest lady and does great nails. Very reasonable prices
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August 2023 by nadia perez
Worst nail salon I’ve gone to in my life. Vicky did my nails and I thought this place would be decent because of the reviews that have but I was wrong. First, dirty. The salon is dirty, the white desks they work on are dirty and look like they haven’t been wiped down in years with a lot of scum buildup on the sides. Now, I went asking for acrylic because some of my nails were shorter than the others. I then ask for the color white, and Vicky says that white isn’t a good color on me and recommends an “off white”. I take her suggestion because I thought it would be a nice color. Now, she starts to clean my nails and files them down. Everything seems like it’s going fine. Fast forward to the powder filling that’s being added to my nails. It LOOKS thick, but I rarely get my nails done so I waited to see if somehow it would get fixed. Now she keeps adding more filling and more filling which makes my nails looks thick and almost bubble like. I did approve the shape and color but not the thickness of the application! I left to get lunch and after looking at my nails, I realize they’re horribly done. I had HIGH hopes for (Vicky) because she is supposedly the best but obviously that’s a lie. I call her and express kindly that I think my nails look too thick and aren’t shaped well. She then REPLIES “it’s because of the color you got”. “The light pinkish color makes your nails look thick.” If THATS the case, why did she recommend that color?! BUT OBVIOUSLY, her reason is not true. It’s because she RUSHED and didn’t care about applying the nails correctly. For $50 you could have at least tried?! My mistake was paying her through venmo for it. Now, she said I couldn’t get a refund but I can get a different color applied, I then responded that it’s not the color, it’s the application. She gets angry and said “its the color.” I told her I don’t want her doing my nails again and I want a refund. She says that there’s no refunds there. I replied well my nails are done bad, so I feel a refund is appropriate. She then says, come in and get them clipped off and I’ll give you a refund. Are you kidding me?!? I have to drive back there to get these hideous nails off?! Does she think I’m going to wear these nails off in public and just trying to get my money back?! No. I just don’t want to waste my gas and go back to her nasty shop with her attitude and clipping my nails all short. All in all, avoid this place. She even said “I do my acrylics fast”. Well, obviously you do and it shows. Respect your customers and take your time! You ruined my experience and I will make sure to recommend everyone TO NOT go to your dirty salon. You’re a crook!Service: Manicure
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June 2023 by Nancy Roth
Four solid years here as a happy, satisfied customer. Personal service. Calm and quiet environment. Flexible hours!Services: Nail polish changes
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October 2022 by Julia Whiteside
Vicky is great
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August 2022 by Anne D.
Vicky is amazing. The best customer service I have come across. I have tried so many places, but no one place has ever been even close to the service that has been provided by Vicky. Attention to detail, expertise and the personal attention given to each customer. She has many repeat customers and her business is thriving due to her care for her loyal customers. Thank you Vicky.
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August 2022 by Hailey M.
Not impressed, definitely won't be back here. I went with my cousin because she was raving about the place. Saying it's the only place in SCV that does a good pedicure and I couldn't disagree more. I was asked when walking in is if I wanted a regular pedicure and I just responded with regular polish, yeah and they said okay pick any color then Once in the seat, Vicky never asked me what kind of pedicure I wanted. Only if I wanted to use a scrapper and that's it. She never removed any cuticles and she scrubbed my feet maybe a minute maxxx and that's a stretch. My polish was done quick and sloppy. I could have done a better job at home. You can clearly see polish on my skin or over cuticles that weren't removed. She never finished rubbing in my lotion, added to my legs. I did that myself... You can clearly still see dead skin on my heels, which is the only reason I even went in. Also, I should mention.. my feet were even bad.. No reason I should have left with stuff on my feet still. When she finished she didn't remove the paper-towel toe spacers or bring a fan to help dry the polish... I honestly, didn't even want to tip, that's how much of a joke this service was. My cousin started her pedicure probably 10 minutes or so before me and I was still done before she was finished.... Ridiculous Huge waste of 27 bucks
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July 2022 by Risa Rosenthal
Great service
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July 2022 by Lisa M.
Just got home after a mani/pedi at Nail Palace - it was great! I've been looking for a new salon since the beginning of quarantine, and this is it! Vicky and Jackie are both excellent, and quick! They also recommended a good product for calluses, and told me where to find it locally. They didn't try to upsell me to an expensive lotion! Will definitely be back!
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July 2022 by Jessica Morse-Quashen
I've been going to Vicky at Nail Palace for years. I've gotten everything from waxing to mani, pedi ,gel and acrylic nails.Nail palace is the only place I will go. Great service and Vicky is great. Very professional and clean environment.6/29/2022I walked out again very pleased and very happy with my new beautiful nails. Got a fill with nail color changed and pedi. Always satisfied with Vicky's work. Love love love the hot pink with the metallic ring finger nail color.Services: Gel manicure
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May 2022 by Sylvia Avag
Came here twice in one week and loved both experiences! Vicky is so kind and took care of me and my daughters nails! I wish I can give 10 stars.Service: Gel manicure
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February 2022 by Claudoa W.
I think this is the best little nail salon in Santa Clarita!!!! Vicky does an amazing job and takes great effort to make sure your nails look great and use products that last. Well worth the time and money to go here! It's a great experience!
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January 2022 by Nancy Zapien
Nails are always well done.The design department is lacking if you want something super fancy, but everything else is good, including the conversations.I attached a pic of my nails two weeks after she did. They are still in great condition!
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September 2021 by Zulaikha J.
She was so rude. I walked in to fix one nail. She right away asked why I did not go back to the place that originally did my nails. Do people not want money or something? I told her I was not in the area and did not plan on breaking my nail. She seated me down with great attitude, another client walked in and she stopped what she was doing with me immediately and went to her. All I had left was a buffing. I had her get up from the young lady and finish me up, payed my 5$ nail fix. No tip. Never coming here.
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September 2021 by Cindy Campos
First time there and the service was great ??This will be my"go to" Nail place on this side of town!! Excellent prices too!!??
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May 2021 by Peter H.
I live close enough to walk there. The place I went before, on a recommendation, was Angel Nails on Seco Canyon @ Bouquet Their place now has a "For Lease" sign and the place is empty = another small business unable to weather the CA and LA County edicts. So Jackie did my pedicure, and I could hear her sister Vicki with manicure clients. I can vouch for their easygoing demeanor, and they do engage with each client. As a man, you understand we are the odd occurrence in any nail salon. However, I'm quite happy I have ventured into the world of pedicures as they can really get my man-paws looking good for the pool parties! Props to Jackie and Vickie for weathering the demoralizing 2020 year of small business annihilation and being there to replace my previous place for my feet.
