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December 2023 by Michael T
Good price. Great attendant. Gas tanks some times are not working
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November 2023 by Claudia Lipscomb
With gas prices, this is my to go place to fill up my car!
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November 2023 by Q D.
decided to come to the santa clarita location becase i was in the area normally go to the palmdale location gas is more expensive here then palmdale but this location in santa clarita is better then palmdale its bigger more products like costco long lines to pay sams club is defintiley better then costco very clean to will defintily come back will add my own photo coming soon............
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October 2023 by Mayra Cruz F.
I have been calling all day and different hours to get an update on a delivery and no one picks up, this is just ridiculous. Where is my order? Oct 26, 2023Order 10111666643It was supposed to be delivered today.
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September 2023 by Nick G.
DO NOT USE PICK UP , we just got home and we are missing 50$ worth of stuff , and we got stuff that we did not order . I've been calling the operator back to back to back and my call just keeps getting dropped . I used the app and got ahold of someone probably in India ... then the text says the "team" will contact me in 72 hrs Go to Costco
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September 2023 by Aaron Pellow
Better than Costco. Larger, more pumps & less wait time
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September 2023 by Debbie Turner
The gas station is big, not to mention you have to pay so much money for gas.
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July 2023 by Julius C.
Welcome to Sam's Club located at 26468 Carl Boyer Dr, Santa Clarita, CA 91350, where convenience, affordability, and a wide range of products await. Here are some key points to consider about your shopping experience at Sam's Club.One of the notable pros of Sam's Club is its convenient location, accompanied by the largest parking lot in the entire city. This ensures that finding a parking spot is a breeze, even during busy times. Additionally, Sam's Club offers convenient shopping hours, allowing you to visit at your own convenience.When it comes to prices and brands, Sam's Club excels, offering a great selection of products at competitive prices. Whether you're looking for groceries, electronics, or household items, you can find well-known brands that meet your needs without breaking the bank.One standout benefit of shopping at Sam's Club is the opportunity to save on gas prices. With the lowest gas prices within a 100-mile radius, filling up your tank becomes an affordable endeavor. In addition, Sam's Club is renowned for its delicious roasted chicken, providing a tasty and convenient meal option for shoppers.Sam's Club also caters to those seeking bulk purchases, with a wide variety of items available in larger quantities. This allows customers to save money in the long run by purchasing items in bulk. In particular, their food section offers affordability, with items like pizzas standing out as a popular choice.While there are many pros to shopping at Sam's Club, it's important to address some areas for improvement. Some customers have reported instances of rudeness and inadequate training among employees in the Membership department. Issues with recognizing co-membership under a primary member's name can lead to confusion and frustration. However, it's worth noting that when escalated to the store manager, matters have been resolved satisfactorily.Taking all these factors into account, Sam's Club in Santa Clarita receives an overall rating of 4 out of 5 stars. The convenience of location and parking, competitive prices, extensive selection, and affordable food options make it a go-to destination for many shoppers. While some concerns exist regarding certain employees' behavior, the store manager's involvement and resolution of issues showcase a commitment to customer satisfaction.Thank you for considering Sam's Club, and we hope this review helps inform your future shopping decisions.Rating: 4/5
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July 2023 by Lindsay B.
I go to Sam's club pretty often. The store is usually stocked up really nice. I think it looks very well organized and clean. There's so many snacks to choose from at the store. It's perfect because I make my kids lunches everyday for school. I love the convenience of being able to scan everything on my phone and then paying on my phone. It's the best thing ever! Not having to wait in a long line is the best! Especially if I have my kids with me. The store pick up option is also so convenient. I've seen people say it takes long but you just have to choose a time you know wouldn't be busy. I haven't had to wait too long when I go to pick up my items. The people who bring out my order are always so nice. The line for gas goes by fast. I also like that when you exit the gas station, it's not hard and chaotic.
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June 2023 by Joseph Shane
Great prices and short wait time.
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May 2023 by Martha A.
I was having problems looking for an item in the store. I asked several workers and they would just point me to different. Directions mind you it was the first time I was in this location I I then asked this employee name Brody and he did what the other females employee should had done took me personally to the place we were not able to find the item, and he asked around until he found the item I was looking for that is what the workers should originally be doing however, he was the only one that provided 100% customer service thumbs up to the employee Brody, who was amazing and very helpful...
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March 2023 by Joseph L.
I occasionally shop at Sam's club mainly because there is not one club near my house. I typically purchase online and get my items shipped to me with no issues. Customer service using the app is great.However. This review is about the actually store. It's very hard to reach anyone from customer service, also doing store pickups is such a mess, there's always people waiting at least 5 or even 10 minutes to pickup their order.Walmart which is affiliated with Sam's Club in some way is better when doing pickups.I think this specific location is understaffed. I called this store maybe at least 6 times today because every time I call. No one answers and after 5 or so minutes, the line just hangs up.Don't plan to drive 25+ mins if I can't confirm that the item I want is available.
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February 2023 by Mr Leon (The Specialist)
I am giving you guys a generous 3 stars. And the reason is that the guy over there is a super gentleman. Maybe you guys wanna check your fuel prices. Not sure why I got a membership to save money getting fuel from you guys. There is cheaper gas in the area and the Valley, like 34 cents difference. By Needles, I paid $2:49 a gallon. Something aint right here. NEEDLES is not that far off, so the lame story about a pipeline is a nice lie .
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February 2023 by Karie F.
Ughhh... I really wanted to love Sam's. Their customer service is horrible! ALWAYS a ridiculous line in Member Services. Don't ever have to return something. This is a common theme for this location. Not the workers fault, poor or lack of management here.Bakery is the worst as far as customer service. They straight up ignore you when you are standing there with a question. Proceed with conversations, see you, and don't even acknowledge you. Pick up area is a disaster. If you are given a window with one hour to pick up, arrive at the latest time. Your order won't be ready. The pick up parking area is a whole situation also.Prices are better here, Costco has a bigger variety, better meat and seafood and way better customer service. Get your membership on Groupon when they have a deal because it's not worth the regular price in my opinion.
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January 2023 by Sean Uitermark
Decent prices not as low as Northridge Costco but alright.
