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March 2024 by Jose Carrillo
Best price for great tires.
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November 2023 by Sephy Munguia
Don’t come here they don’t help you after 6:20 ? what member services ? ?
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August 2023 by Andrew B.
Stood at battery center for 20 minutes with no help. Associate checking receipts called multiple times with no result. Then I walk to back to see several techs working on cars. Asked if I could get rung up for a battery. Was told to wait. Went back in and waited another 5 with no help. Just left Sam's and headed to Costco. Associate checking receipts told me to have a nice day... nice little poke on my way out. At Costco. Better battery and $40 less. Got some gas and did some shopping. No wonder Costco had such a following while Sam's looks like it's on the verge of shutting down.
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July 2023 by Julius C.
Welcome to Sam's Club located at 26468 Carl Boyer Dr, Santa Clarita, CA 91350, where convenience, affordability, and a wide range of products await. Here are some key points to consider about your shopping experience at Sam's Club.One of the notable pros of Sam's Club is its convenient location, accompanied by the largest parking lot in the entire city. This ensures that finding a parking spot is a breeze, even during busy times. Additionally, Sam's Club offers convenient shopping hours, allowing you to visit at your own convenience.When it comes to prices and brands, Sam's Club excels, offering a great selection of products at competitive prices. Whether you're looking for groceries, electronics, or household items, you can find well-known brands that meet your needs without breaking the bank.One standout benefit of shopping at Sam's Club is the opportunity to save on gas prices. With the lowest gas prices within a 100-mile radius, filling up your tank becomes an affordable endeavor. In addition, Sam's Club is renowned for its delicious roasted chicken, providing a tasty and convenient meal option for shoppers.Sam's Club also caters to those seeking bulk purchases, with a wide variety of items available in larger quantities. This allows customers to save money in the long run by purchasing items in bulk. In particular, their food section offers affordability, with items like pizzas standing out as a popular choice.While there are many pros to shopping at Sam's Club, it's important to address some areas for improvement. Some customers have reported instances of rudeness and inadequate training among employees in the Membership department. Issues with recognizing co-membership under a primary member's name can lead to confusion and frustration. However, it's worth noting that when escalated to the store manager, matters have been resolved satisfactorily.Taking all these factors into account, Sam's Club in Santa Clarita receives an overall rating of 4 out of 5 stars. The convenience of location and parking, competitive prices, extensive selection, and affordable food options make it a go-to destination for many shoppers. While some concerns exist regarding certain employees' behavior, the store manager's involvement and resolution of issues showcase a commitment to customer satisfaction.Thank you for considering Sam's Club, and we hope this review helps inform your future shopping decisions.Rating: 4/5
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July 2023 by Lindsay B.
I go to Sam's club pretty often. The store is usually stocked up really nice. I think it looks very well organized and clean. There's so many snacks to choose from at the store. It's perfect because I make my kids lunches everyday for school. I love the convenience of being able to scan everything on my phone and then paying on my phone. It's the best thing ever! Not having to wait in a long line is the best! Especially if I have my kids with me. The store pick up option is also so convenient. I've seen people say it takes long but you just have to choose a time you know wouldn't be busy. I haven't had to wait too long when I go to pick up my items. The people who bring out my order are always so nice. The line for gas goes by fast. I also like that when you exit the gas station, it's not hard and chaotic.
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June 2023 by Benny A.
I came shopping here at Sam's club and you know what the guy in the kiosk from the AT&T they're really good on customer service there's a guy named fluffy that comes once in a while he made me change from Verizon to AT&T and explain to me everything regarding the plans how much I was gonna pay I recommend you guys to come and change yourself to AT&T ask for fluffy
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June 2023 by Ralph Lopez
Great place to shop.
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May 2023 by Amy Garreton
Ambrosio and crew were honest, professional and friendly. Great service and advised of issue in car tire. Thank you!!!
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May 2023 by Martha A.
I was having problems looking for an item in the store. I asked several workers and they would just point me to different. Directions mind you it was the first time I was in this location I I then asked this employee name Brody and he did what the other females employee should had done took me personally to the place we were not able to find the item, and he asked around until he found the item I was looking for that is what the workers should originally be doing however, he was the only one that provided 100% customer service thumbs up to the employee Brody, who was amazing and very helpful...
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March 2023 by Joseph L.
I occasionally shop at Sam's club mainly because there is not one club near my house. I typically purchase online and get my items shipped to me with no issues. Customer service using the app is great.However. This review is about the actually store. It's very hard to reach anyone from customer service, also doing store pickups is such a mess, there's always people waiting at least 5 or even 10 minutes to pickup their order.Walmart which is affiliated with Sam's Club in some way is better when doing pickups.I think this specific location is understaffed. I called this store maybe at least 6 times today because every time I call. No one answers and after 5 or so minutes, the line just hangs up.Don't plan to drive 25+ mins if I can't confirm that the item I want is available.
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February 2023 by Karie F.
Ughhh... I really wanted to love Sam's. Their customer service is horrible! ALWAYS a ridiculous line in Member Services. Don't ever have to return something. This is a common theme for this location. Not the workers fault, poor or lack of management here.Bakery is the worst as far as customer service. They straight up ignore you when you are standing there with a question. Proceed with conversations, see you, and don't even acknowledge you. Pick up area is a disaster. If you are given a window with one hour to pick up, arrive at the latest time. Your order won't be ready. The pick up parking area is a whole situation also.Prices are better here, Costco has a bigger variety, better meat and seafood and way better customer service. Get your membership on Groupon when they have a deal because it's not worth the regular price in my opinion.
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January 2023 by Daniel Alvarado
Apparently Sam's club could care less about your safety and install a broken tire pressure monitoring sensor (tpms) back into the tire being installed rather than replacing it with a perfectly working OEM sensor. All because they didn't "sell" you one to install.I understand that policy is policy but when you pick and choose which policies to enforce, (which was pointed out to me) and put people's lives in danger by doing so is wrong.If we were requesting some unsafe modification then it's understandable, but it was a request to have everything working properly with dealership parts in order to accurately monitor each tire pressure and prevent damage or injury if we were to have a flat.There should be exceptions to the rules/policy when it comes to their customers safety. Especially when they don't even "sell" such TPMS for your specific vehicle (I know because they checked).So disappointed with this Sam's club tire location and service.Makes my choice to take my business elsewhere easier.
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September 2022 by Victor Gilchrist
After you come here, go to America's tire store to get what you need.
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September 2022 by Courtney M.
I have been to this store several times and love it every time I go! It is well stocked, friendly staff and great products. On some items they are cheaper than Costco which is nice. I have bought a lot of different items from Sam's and have been happy with every purchase I have made. I look forward to coming back and shopping more at this location!
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August 2022 by Mike E.
Sam's club's customer service is bottom barrel compared to Other places. The folks here are very unprofessional and rude. Everyone seems to hate working there hahaha They treat everyone like a shoplifter If they can get away with it I'm sure they would ask you to spread and cough and check for contraband.
