Sherwin-Williams Paint Store offers a range of services and products for customers looking to enhance their homes with quality paint. While some staff members may need more training on product compatibility, many employees are friendly and knowledgeable, providing excellent customer service. One customer appreciated the help in opening a pro account, which saved money, despite initial confusion over supplies. Another customer praised the staff for efficiently handling a large order for exterior paint, ensuring timely availability for their painting project. The store's ability to access HOA color requirements impressed many, streamlining the selection process. Notably, Adam stood out for his dedication to matching colors, exceeding customer expectations with better alternatives. Overall, customers report positive experiences, highlighting the friendly and helpful staff, making Sherwin-Williams a reliable choice for paint and supplies.
I believe in the paints, but the epoxy wasn’t good.
May 2024
The young girl working the counter was not very knowledgeable and was trying to sell me supplies that would not work together. ( rollers and handles, different diameters). However she did help me with opening a pro account and saved me money ?. Thank you
March 2023
Excellent service over the phone from the female staff member who took my order. And when I went to pick it up she was able to put together another order quickly and efficiently. Great service!