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December 2023 by Lisa L.
My PC suddenly wouldn't connect to the internet even though my other devices did, and the QR given by Windows just took me to Google Search on my iPhone. Jose at the Valencia location fixed the problem 5 minutes into the diagnostic, and didn't charge me, plus he wouldn't even take a tip!
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November 2023 by Bill Day
The employees are friendly and helpful at the Santa Clarita, Ca location. They give advice that helps with deciding what repairs would be most beneficial and cost effective. Repairs are done quickly and at a fair price. Ian and Roy were extremely easy to work with, and I was very satisfied with repairs on several phones and laptops. I have recommended your repair service to several friends so far. I will be a repeat customer for sure if I need future repairs.
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November 2023 by Ronnie Apcar
I had an excellent experience. The associates that worked with me to address my bubbling Z Fold3 inner screen protector were very thorough in explaining the repair process. I picked up a phone that looks new! Thank you!
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November 2023 by Robert
The repair man was a great communicator prior to the appointment, and very friendly when I met him. It turns out that the screen wasn’t cracked and it was just the screen protector. A little embarrassing, but he handled it professionally and I really appreciate the service ?
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November 2023 by Vivian Gardner
This was my first time bringing something in for repair. They were affordable and fast. I would recommend their service to everyone.
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September 2023 by Ray W.
The technician, Abraham, really went above and beyond to help me. He was super patient and thorough. Helped walked me through the insurance and claim process and helped set up future delivery and Content transfers and other things. Thank you so much for your help. 10/10.
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August 2023 by Mr Dev
FIRST OF ALL 1 ~ DAY SERVICE WAS AMAZING AND APPRECIATED.Also Best Price out of the 6 competitors in my area!In addition a FULL 1-yr Warranty on the Repair work is the best in the biz.What more can I say ..that ranks as the TOP 3 Reasons to use Asurion here in Santa Clarita Ca. 91350
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August 2023 by Jacqueline
The technician showed up explained what he needed to do. He went to his back to his van and fixed my phone. He went above an beyond. He even put a brand new screen protector on my phone after he replaced the the screen on my phone. He did amazing. Very kind also. I would highly recommend this company. Verizon insurance contract them. But I would go through this company even if I didn’t have insurance.
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August 2023 by Ava Valdez
I had an appointment today to fix my S21 screen. When I got there I was told that it could be up to 4 hours to repair and that there's a possibility that my phone would not be ready until tomorrow, which does not work for me as I need my phone for work. There were only two staff there. I don't get accepting appointments when short staffed. Anyways, I called a kiosk at the mall, and they had my phone fixed in an hour.
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August 2023 by Nathan Cusick
If you have a Samsung Care plan DO NOT TAKE IT THERE! Found out the painful way today that they decided to no longer support "Servify" claims from them. Oddly enough all the claims from Samsung are from Servify. So after paying a deductible, scheduling appointment with them, and then showing up, I'm told they can't do anything about it and that I should call Samsung instead. Absolutely terrible service, if you're not going to support something don't have their ads up in your business and remove yourself from their program. Don't allow people to schedule appointments with them, have them come to your place, and then tell them sorry can't do anything for you ?♂️.
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August 2023 by Marisela Salgado
Love this place! Ian is awesome, he never tries to up sell, he truly wants to help and will try other "free" alternatives before moving into repairs.
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June 2023 by Chris M.
Asurion Phone & Tech Repair is definitely our go-to spot for any tech-related issue we have. Each time I've reached out to Asurion Phone & Tech Repair they have been extremely fast in their response times, and have been very helpful when it comes to answering any questions. The turn around time for your device to be repaired is quick & professional. If you have any tech-related issues that you need support with, I would definitely recommend going to Asurion Phone & Tech Repair.
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June 2023 by Memo S
Thank you so much to the store manager Jose for fixing my phone a few hours before closing! Thank you for the great customer service provided!
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June 2023 by David R.
Have visited a few times to clean out the charging port of a couple of phones and most recently to dislodge the tip of a charging cord that my kid got stuck in her phone. Everyone has been very friendly and quick to provide excellent service!
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May 2023 by Ash
Brought my laptop in because i had spilled some water on it accidentally. The laptop itself was working fine, but the trackpad stopped working entirely. They had my computer for approx. 3 days, did full diagnostics, and the trackpad was operational after a good internal parts cleaning. They didn't charge me anything! Roy was the tech who worked on mine and he was super knowledgeable. Coming here for the future!
