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January 2024 by Jen Tobin
Love this veterinary practice. Everyone is kind and knowledgeable and I rarely have to wait for an appointment. Been coming here for a few years with all my pets (I have 5!) and recommend!
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November 2023 by Jade O'Connor
Amazing experience. I was calling around in a panic for someone to look at my rabbit (suspected GI stasis), and they were able to get me in that same day within an hour. The people there are incredible, you can tell they really care about their patients, and they're the most compassionate vets I've ever met, and very knowledgeable. I left feeling so reassured with medication to give her, and she's already doing so much better, back to her normal, destructive self again. I truly can't thank this team enough, and my girl thanks them, too. Couldn't recommend this place more.
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October 2023 by Carla Gesek
Compassionate care of my dog as well as fair prices. I highly recommend Valley Lyons Veterinary.
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December 2022 by indira miller
BEWARE THEY DO NOT CORRECTLY EVALUATE/DIAGNOSE PETS.not sure how they are even operating when they fail to do their only job of keeping pets healthy THEY DON'T HAVE GOOD INTENTIONS AT HEART PLEASE TAKE THIS REVIEW AS A SIGN TO NOT GO HERE PLEASE!!took dog in for overall check up and from the beginning it did not seem like the doctor or staff were well trained compared to other vets. overall friendly though so i gave a benefit of the doubt.however the doctor ( unfortunately forgot the name will edit in if remembered) definitely seemed to not do a thorough inspection and i had big doubts.unfortunately, i was right, as after going to my regular, trusted vet for another standard check up they found an issue which went unnoticed by the doctors here smh.THIS VET DID THE EXACT SAME ROUTINE OF A CHECK UP THEY DID AT MY TRUSTED VET AND DID NOT FIND ANY PRESENT ISSUES.please please don't jeopardize your pets health by going here they are not experienced enough or care enough to find health issues!!! i want to spread awareness- just a concerned pet owner who wants to warn others please avoid this place and keep your pets safe!
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September 2022 by Jose Aguirre
Absolute best experience I’ve had. I took my elderly miniature poodle in due to seizures. Nothing could’ve been done so I had to make the decision to put my Princess to sleep. The whole experience was amazing to say the least. From check-in to Check-out the staff was so compassionate and understanding. Special thanks to Dr. De La Torres for helping me with everything. I truly appreciate you all.
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July 2022 by T Gk
It is one of the most expensive vets in SCV.At first I was thrilled to find this place. There’s a reason they have appointments available all the time. They just want your money , booking expensive unnecessary treatments and not really having any answers. Having being told numerous expensive solutions here I’ve been elsewhere and told different cheaper options with actual solutions.Yes they’ll fix your pet but it’ll cost you.
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June 2022 by Chris A.
I called Valley Lyons to get updated information about their vaccination clinics only to learn that they don't offer it anymore! So you can't just come in, they want you to book a $60 appt to get your vaccination. My dog is healthy and doesn't need to an appt.I will take my dog elsewhere now!
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May 2022 by Joy M.
Horrible experience! Poorly managed and they give all pets the prescription of GABAPENTIN so I'm guessing they're getting a kick back from the company! I will never go back! They complained that I was 5 mins late, even tho I called before hand letting them know I was having difficulty getting my kitty in her carrier! Plus I live 45 mins away! I was told I was too late but I stuck to our appointment, because I needed to know what my kitty was going through! I did and will never go again! They are a fraudulent company! Be cautious!!
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May 2022 by Samantha Lasko
I went here after a string of horrible emergency vet visits elsewhere (all creatures??? ) for my cat being blocked. Valley Lyons was recommended to me by a friend. They are most knowledgeable and kind people I've met. The Vet was PHENOMENAL.. I can't even begin to say how grateful I was for her experience and passion for her job. She figured out in less then 15 minutes what all the other places couldn't over the last 4 days. And now my baby is recovering. The vet tech was very kind and helpful and the front staff was amazing. I've found my forever vet. Don't look anywhere else, just bring your fur babies here. They're in good hands
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May 2022 by Samantha L.
I went here after a string of horrible emergency vet visits elsewhere (all creatures ) for my cat being blocked. Valley Lyons was recommended to me by a friend. They are most knowledgeable and kind people I've met. The Vet was PHENOMENAL.. I can't even begin to say how grateful I was for her experience and passion for her job. She figured out in less then 15 minutes what all the other places couldn't over the last 4 days. The vet tech was very kind and helpful and the front staff was amazing. I've found my forever vet. Don't look anywhere else, just bring your fur babies here. They're in good hands
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February 2022 by Aminah N.
This is by far one of the best vet offices I have ever been to in the greater Los Angeles area. The doctors are incredible and knowledgeable, and the staff (especially the vet technicians) are phenomenal. Sher is always the vet tech who helps me and my pup and she makes my pittie baby so happy and calm during her appointments. Her patience and knowledge is comforting every time we come and that makes all the difference, especially with my energetic girl I have. The prices are solid- I don't feel taken advantage of financially. They honor and are on time with all appointments too. It's just a really solid operation that they have here. Dr. Boswell recommended that I switch her dog food, and my pittie's skin and over all health has never been better. They treat your animals like their own. Run, don't walk.
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January 2022 by Joanna Holcombe
Dr. Rikki Boswell was so rude. She refused service to my sick 16 year old cat. DO NOT TAKE YOUR PET TO THIS HOSPITAL!!!!
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December 2021 by V S.
My family and I decided to put down our 15-year-old dog recently, and we chose this place to get that procedure done. I called on a Monday, and they were able to schedule an appointment for the next day. The receptionist was extremely nice on the phone; she also let us know about the COVID protocols they had in place and what to do when we got there. Unfortunately, I was unable to attend the appointment due to work, and my parents went instead. They said the staff and doctor were extremely kind and gave our dog some type of relaxer to calm him, and they gave my parents enough time to say goodbye to him. Once it was time to begin the procedure, my mom and dad said it was quick and painless, and our dog Mickey passed away peacefully in my mom's arms. My mom and dad said it was a bittersweet experience, but they were happy that our boy was finally at peace, and they were happy that we chose this hospital. My family and I wanted to give another big thank you to the doctor and staff here because we did not expect to receive a condolence letter from them and two paw prints of our good boy. So thank you for those as my mom, and I cried happy tears.
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October 2021 by Pat Jacobs
I was so Happy they had Appointments.My Vet and one other was Full. Excellent service might switch Vets
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October 2021 by Kelli Cardin
Great customer service and very knowledgeable! We are bringing Raggs in on Monday for teeth cleaning. So exciting !