-
February 2024 by Christian Hamilton
Top-notch service. Phenomenal communication. Honest, friendly, and customer-oriented. Solid 5+ star-level shop.
-
February 2024 by Sven W.
It's rare to get anything fixed at NO COST! I had my transmission rebuilt a couple years ago at this Aamco. It's been performing great. After engaging my 4x4 a few times I had what I thought was a problem with my neutral safety switch so I brought it in. Kim and her team made some adjustments, replaced a clip and fixed my truck this morning. Then let me know there was no charge! Happy & Thankful! Much appreciated!
-
February 2024 by Edward K.
This was my first experience taking my car to AAMCO on Ocean St here in Santa Cruz. The experience turned out to be very positive and I would recommend their services without reservation. They treated me right, kept me informed through the process and we're very accommodating and EZ to do business with. My car is now running in top form. The cost was very fair and reasonable. Nice to now know I have made contact with an auto service I can rely on in the future Ed Kanzler A satisfied customer
-
January 2024 by James Cardarelli
Great nice people
-
January 2024 by Daniel G.
Im not a yelper but this AAMCO deserves recognition. I took my indestructible 97 Tacoma here about 2 years back to have the transmission fixed. They did a great job. Fast and reasonable price. It had been in a couple local shops that couldn't find the issue. They got the job done. I took the truck back to have the tranny fluid flushed and replaced. They looked at it and told me I didnt need it. Asked them check the rear diff. Same response. No action needed. They charged me nothing. A less honest shop could have done the unnecessary work for the money or charged me for the time they wasted on my vehicle. They did not. I highly recommend this business and will not be taking my Taco to any other business while this management is in place.
-
January 2024 by E-L Carlson
Don’t do business here. I brought my truck here a couple years ago and thankfully didn’t schedule the 8000+ work they claimed was needed. But my friends haven’t been as fortunate. The woman who owns the place and occupies the service office is literally a crook. I could go on about the incompetent work but what is my chief concern is this woman’s lack of any moral compass wrt money. She will outright steal parts off your vehicle to coerce and extort money she believes herself entitled to. Her pleasant demeanor vanishes the minute she senses there is no money to be fleeced.Avoid this business until there is a change of ownership
-
December 2023 by Leonardo D.
Don't bring your car here for any big service. Brought vehicle here due to good reviews. My transmission was acting weird but still drivable. They had my car for a bit and told me transmission was basically destroyed. After looking for a used transmission for a while we couldn't find any so they installed a brand new one. Got it back and the car drove fine for the most part. Since the car was new to me I couldn't tell if something was wrong right away. Almost 6 months went by and I could tell something wasn't right. Called them back and they told me they couldn't do anything because the warranty had already expired and said it was my fault that I waited so long to call back. Took the car to the dealer and they basically had to re-install the transmission and many other components and said a bunch of stuff was put wrong or messed up. They even cut my o2 sensors and re-wired them when taking the exhaust off instead of properly removing them. After the dealer worked on it, it was like night and day. I should have taken it to the dealer from the start instead of paying twice. After the dealer inspection it made me wonder if my transmission was even that damaged from the start since it was driving.
-
December 2023 by Branka Jevric
Even though my car was beyond repair, Kim the owner was so helpful and wonderful. Had to tow my car there from big O tires and Kim even kept it overnight after providing me the details. No charge either. Would recommend definitely
-
November 2023 by Mike Leimbach
I just had the best experience possible with this shop and its employees! Kim and Randy and everyone at AAMCO were the most professional, knowledgeable, kind, and helpful group I've ever worked with. I have a modified vehicle for disabilities and they found a way to get my van back to me as quickly as possible. My vehicle complicated, but they worked so hard and did whatever was necessary to make sure it was safe and completely fixed. Honestly, I've never had a better experience working with anyone anywhere. I so highly recommend bringing your vehicle to this AAMCO and rest easy knowing you are in the best hands possible.Thank you again, Kim and Randy! You are greatly appreciated!
-
November 2023 by Trina DiNapoli
So glad I was referred to AAMCO on Ocean street from good friends I trust..Kim and Randy brought back the "small hometown" feeling back and they were so kind and professional. Easy to work with and everyone who heard what my bill was said it was really reasonable considering the work I had done..I wouldn't hesitate one bit to refer anyone to AAMCO..There's a reason why you need to make an appointment. That's a good sign . Glad that locals business owners are doing well though it's a tough business to be in....Thanks again Kim and Randy..I won't havce to think twice about returning.You can bet I will..
-
October 2023 by Katelyn K.
Outstanding service. After a horrible, ongoing battle with the dealership to get our warranty covered issue repaired in a timely matter, we were able to negotiate with the warranty company to have our car serviced at aamco instead. Kim was professional, knowledgeable, and an excellent communicator. I often feel uneasy dealing with vehicle issues but she left me feeling confident. She provided all of the information we needed to make a sound decision without having any surprises. The estimate that the dealership provided was completely outrageous, aamco presented us with an estimate that was feasible for our family. They were able to diagnose the issue, have it approved by the warranty, and repair the vehicle with a very quick turnaround. They also had us come back after a few days to ensure that the car didn't have any lingering issues. This will be our go-to shop moving forward.
-
October 2023 by Sal Weston
best shop in sc hands down!!! and I've been to all of em.??Kim is knowledgeable with obvious decades of experience plus friendly, understanding, and accommodating. She’s always ready to make a plan to get your car into tip top shape, prioritized by honesty and YOUR needs! There’s some quality shops on the east side but none with rates as reasonable or comparable customer service. I’ve moved away from Santa Cruz but will always make the drive to this shop for anything above an oil change. Even when Randy just “tops off my fluids” my car drives away feeling better than it did before. They’ve got the magic touch!! So many shady shops in SC.? Don’t get duped! Go to Kim!!
-
October 2023 by David Kranz
Very professional and reasonably priced, bumper to bumper service.I found this shop years ago for a transmission replacement and they’ve been my go to ever since!Services: Transmission
-
July 2023 by The Art of Sharp
AAMCO! This is one of the best mechanic shop experiences I’ve ever had. I took my 2006 Chevy Impala in to get it inspected for transmission issues. My situation was a Unique one for the reasons that there was “potential” bodywork needed to be done before they would Proceed. With further inspection we decided to go for it. They worked with me by allowing me to purchase my own subframe from another company which mechanic shops don’t usually do. To make a long story short my Transmission and differential are like new my vehicle is running like a champ, and I’m a happy camper. Truly the best professionals around ! Kim, Randy, and The crewThank you So Much :)
-
May 2023 by Noah
Drove all the way from Gilroy to get my transmission serviced here. There was a million and one places I could’ve gone to around the corner from me, but only trusted them. The reviews speak for themselves. My only interactions were with Kim over the phone and in person and she was very nice and knowledgeable! They’re a quality shop!
