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September 2024 by rashelle winchell
The only place I would ever take my pets to.
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September 2024 by Anita Perrigo
Just a great group of folks from the time you are checked in and the great care from the veterinarians. Thank you!
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August 2024 by Kayla Kumar
I went in with my pet for my appointment this afternoon and was told that the doctor "didn't show up" today. No one called me to notify me. And instead of saying something like "sorry for the inconvenience" the folks at the front just said "I can schedule you for next Saturday." The vibe was very much "this just happens sometimes so let's just move on." It's not how I do business at all and while I've found the staff to be really friendly, my bottom line requirement is *reliably* kind care for my pet. And just to make clear, if a staff member gets sick or an emergency comes up, I really try to work with people. Life is unpredictable, even for vets! But I can't work with the fact that no one gave me a heads up so I didn't have to go through the nightmare of getting my cat in her carrier for no reason. I'd love to keep going here, but I'm afraid I can't moving forward.
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August 2024 by Helen Nourishad
This place is great nice people work here and helpfull.
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July 2024 by Mr Hatfield
Nasty people who just want to charge you additional money for unnecessary procedures
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July 2024 by Michele Roush
I really love this clinic. They love kids and animals and allow their staff members to bring in their children and babies. What a great philosophy, they are helpful, knowledgeable, and friendly. It is small enough where you don’t have to wait for hours to be seen
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June 2024 by J Lemaj
Just returned from 12 days of boarding to a happy healthy dog (and he's naturally anxious). Best of all was the time they took to let us know a FB video/photo included our pup so we could see the fun he was having while we were away!
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June 2024 by Shannon Wagner
My experience was good and bad. They helped my doggo with what she needed but they were not very personable. I'm looking for a forever vet for my Zoe since she's getting older and deep down I just don't have a good feeling about their empathy. All questions were very direct and I felt rushed during a stressful time for me and my dog and when I tried to explain what was going on they would cut me off. Not what I would expect from a professional veterinary clinic. When I told them that I was working with a specific budget, their mood seemed to shift. Unfortunately I'll probably be looking for a different hospital for Zoe
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June 2024 by Michele D'Amico
I switched to this Vet because I found my last Vet inaccessible when my dogs were sick. I was very pleased withe the Vets and the staff. Now I have a new puppy and when I called today to make an appointment to get his vaccinations, I reached the absolutely rudest person on the phone. They apparently have no openings for a month but the pup’s due for a shot next week. I asked if I could bring him in to get the vaccine and then schedule the appointment for his exam in July when they have an opening. I was told in a very hostile tone that that would be “breaking the law” . I asked her not to be so hostile and she elevated her hostility. Obviously I care about my puppy’s health a lot more than she did and know that an unvaccinated puppy is very vulnerable to deadly diseases.
I went to Dr Clay as my vet for 25 years. He ran an office that was available, kind and compassionate. Since he retired it’s been impossible to find that kind of care again.
Honestly if you can’t be nice, don’t get a job answering a phone. If you are a Vet, running a clinic, screen your employees for personality. Having an abusive front desk can ruin your reputation regardless of how good a vet you are.
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June 2024 by Michele D.
I switched to this Vet because I found my last Vet inaccessible when my dogs were sick. I was very pleased withe the Vets and the staff. Now I have a new puppy and when I called today to make an appointment to get his vaccinations, I reached the absolutely rudest person on the phone. They apparently have no openings for a month but the pup's due for a shot next week. I asked if I could bring him in to get the vaccine and then schedule the appointment for his exam in July when they have an opening. I was told in a very hostile tone that that would be "breaking the law" . I asked her not to be so hostile and she elevated her hostility. Obviously I care about my puppy's health a lot more than she did and know that an unvaccinated puppy is very vulnerable to deadly diseases. I went to Dr Clay as my vet for 25 years. He ran an office that was available, kind and compassionate. Since he retired it's been impossible to find that kind of care again. Honestly if you can't be nice, don't get a job answering a phone. If you are a Vet, running a clinic, screen your employees for personality. Having an abusive front desk can ruin your reputation regardless of how good a vet you are.
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June 2024 by Ann K.
Friendly staff, decent prices and solid care. The Dr gave the dogs a thorough go over and recommended some preventative care for them as they age!
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April 2024 by Manish Tandon
Nice caring facility for pets in Santa Cruz area.
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April 2024 by Rick Smith
Quick and easy checkup and vaccine for my 2 year old pup
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March 2024 by Diane W.
I had a good experience with the Veterinarian and the staff. I just started taking my dogs to them. My first visit was very expensive but I understand because there was so many tests. I would recommend this place because they are very thorough and knowledgeable. They are kinda expensive is the only reason they didn't get 5 stars. The service they provided was wonderful so if you love your little or big ones this place is for you. Thank you Animal Hospital of Soquel!
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March 2024 by Richard L.
I was a 15 year client of Soquel animal hospital Two years ago, Dr. Evans ostensibly performed a malpractice against my animal, and they refused to discuss it I calmly called him many times, and was rebuked I showed up physically at the vet and the office manager falsely accused me of being a threat and called the sheriffs department and I was surrounded by sheriffs Having a cognitive disability, this is a gross violation of the American disability act and bullying and highly illegal. I do not recommend that you do business with this organization. I could sue them for a lot of money, but I can't do them dirty like they did me
