B & B Small Engine Repair is a true local gem, known for its parts, sales, and service of outdoor power equipment. The business is consistently praised for its impeccable and amazing customer service. The staff, described as fantastic, kind, friendly, very knowledgeable, and helpful, takes time to provide detailed answers, explain concepts, and share product expertise and training.
Customers highlight the great selection of quality, reliable tools and gear, noting the business only carries brands they can service themselves. The service experience is outstanding, with staff going above and beyond—offering honest, cheaper alternatives instead of expensive sales, performing simple fixes for free, and making warranty repairs very easy. They efficiently preorder parts, accommodate customers quickly, and operate from an extremely clean and organized shop.
The overall sentiment is that these people genuinely care, providing fantastic service without trying to squeeze every last penny. Many customers state it is one of the smartest decisions they have made and that they won't go anywhere else for their outdoor power equipment needs.
