We found the lobby locked and empty well before the posted late check in time. No response from the posted phone number. We were left out in the cold and rain with no room and no responses from management. Absolutely despicable that they strand paying guests outside like this.
December 2023
The absolute worst hotel we have ever been! Leaking faucet, no TV at all, no customer service or help of any kind from the front desk. Save your money and stay away from that hotel.
November 2023
DON'T STAY HEREI booked this hotel through Hotels.com and not only was I charged from Hotels.com but ALSO from the hotel and both refused to refund my money. They are rude, the place is dirty and there is rarely anyone in the office to speak to. So essentially, I paid twice for a really bad experience.