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March 2024 by Eleanor S.
Excellent team. I've been using daycare for my dog for 4 years. I never worry about her. Always a personal touch.
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February 2024 by Rebecca C.
Love Bed and Biscuits. Just a really great place for your favorite four legged loved one. They treat our loved ones with care and respect.
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February 2024 by Matt D.
We've been taking our dogs to daycare and for grooming for 7+ years. We're so lucky to have Bed & Biscuits in the area. The staff is always amazing and our pups get so excited to be there! Long overdue review, I can't recommend B&B enough! I love that they always have a fun menu of treats for the dogs and seasonal specials too.
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January 2024 by Morgan M.
I love it here. I always take my dog every couple months to get groomed. They're so friendly and so nice and they always treat us which such great respect I love coming here I feel so comfortable. And of course it gives me a reason to go to Gray Bears and walk around.
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January 2024 by Cindy E.
Bentley loves Bed and Biscuits. It's clean and fun. I love that It's full service, Bentley knows everyone and is comfortable there. That is priceless to me. He gets groomed and also goes to doggy dash to run around and get a bit of training. Bentley is stubborn but the trainers are so good and caring with him. You have to go and see, this place its incredible. It's Disneyland for dogs.
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January 2024 by Janis O.
Great staff, they go the extra mile. They always do a great job grooming my two dogs. Never had an issue with them. Very friendly front desk staff as well. Yes, they truly love dogs. It shows.
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November 2023 by Laurel R.
I would not recommend this facility. They will nickel and dime you for everything they can. When I boarded my dog, it was my belief that the charge was $60 per night but when I picked up my dog they added additional charges. I was never told about these charges when I initially met with the employees. When I questioned them about the charges, they told me that all the information was in their packet and on their website. After two days at this facility I called to check on my dog. I called multiple times and was only able to reach a recording. After several attempts, I was finally able to speak with someone. They told me my dog was stressed and might need to be picked up early. I was out of state so a friend picked up my dog for me but I was charged a $50 late fee for picking her up early. This facility is not forthcoming about their fees and charges. I was charged over $200 for two days of boarding (which was double of what I was expecting to pay.) There are a lot of hidden charges beware!
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November 2023 by Patty S.
always a good experience for my Duffy. Jessica does the best Scottie cut ever. Front desk efficient and friendly.
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October 2023 by Kristina Musgrave
Shocked at the 5 star reviews of this place.My experience:- Called to schedule a local pickup (per service listed on website), full groom, and drop off of my two maltipoo mixes.- Attendant was not aware of local pickup service and made me wait on hold a significant amount of time to verify this service internally and told me first available was 3 months out- Day of appointment (September 26) I was told they would call me 30 minutes before pickup to confirm. I waited until the 15 minutes before scheduled pickup to call them and confirm when they would be arriving. Front desk was not aware of any such scheduled pickup and that I would need to drop them off. I told them that was unacceptable that I had chosen them because of this service and my work schedule wouldn't accommodate so I would need someone to come by and I waited a significant amount of time again on hold for them to have someone come out 3 hours later to pick them up.- At pickup, the person asked me how short I wanted their faces cut and when I told him a teddy bear face and half inch all over, he said that’s not what I booked or what they had time for that day given the hour. He called the GM and tried to coordinate a full cut however they were “too short staffed” to accommodate and would therefore only charge me for one “partial trim and bath”. I agreed because it had been 3 months since they were groomed last (usual cadence 1X monthly) He said he would schedule me out as soon as they had another opening, which was another 3 weeks out on October 24 for the full pickup, groom, and drop off.- Today, October 23, I receive a voicemail to which I call back and they stated their groomer that’s scheduled tomorrow has called out sick and they cannot get me in until Wednesday or Thursday (which I cannot accommodate for a family trip). I requested that instead of them moving my appointment that they move another client's appointment as this has now been a several month issue. To which he responded I apologize but that “is the best I can do” - so I requested again, asking why it was fair to me to not accommodate my appointment and ask me to reschedule but they couldn’t do the same for another customer and ask them to move to Wednesday or Thursday and he responded “I’m sorry but we clearly can’t solve this issue and will no longer be doing service with you” ..I dropped my cordial understanding of the situation and let’s just say I left it at *firm* Ok” and hung up.
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October 2023 by Kelly Wachs
OH my gosh. Bed and Biscuits is the best!! I bring my huge Great Pyrenees in for his bath, and brushing, and nails etc. They always do such a fantastic job. He's very sensitive, but never comes home acting traumatized. And they even tell you if they see even one flea (Bo had 2 fleas today!). I love this establishment . They are well organized, compassionate animal lovers and I would not take him anywhere else.
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August 2023 by Shelly nadelman-douglass
My dog Boomer enjoys his grooming experience here. How do I know? He pulls me to the office and goes with the groomer without hesitation. He is wary of situations, but not at Groomingdales.
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August 2023 by Linda Kennedy
Bed & biscuit's is a very nice, clean facility. All of the staff that I met are very warm and kind. They follow-up with a report card and videos of your pet on the first day and their evaluation of how your pet coped.Staff facilitates the socialization process.
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August 2023 by Debby Baker
Everyone is very friendly and they are wonderful with my dogs Lily and Weezie. Weezie was so excited to see them this morning and happily giving kisses!
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August 2023 by Phyllis Dias
I was so pleased with Bed and Biscuits; my first visit was a walk-in nail clipping. The staff was so upbeat and positive that I decided to have her first grooming and bathing done. My dog loved the attention and she's so soft and beautiful. I'm a happy owner and will be back. I am recommending Bed and Biscuits to everyone for a positive experience. Thank you.
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August 2023 by Mariah Gardner
Our dobie pup Sedona had the best 1st day at doggie daycare! We were a little nervous because she has very little socialization with other dogs. The staff at B&B were so professional and had complete confidence. Sedona had a great time meeting new friends and playing. We got a report card telling us all about her day with pics of her playing with her new friends. Can’t wait to bring her back ? thank you B&B!! ?
