Carousel Beach Inn is an older small hotel located in Santa Cruz with an unbeatable and amazing location. It is literally across the street from the Boardwalk entrance and just steps from the beach, the wharf, and restaurants. The hotel offers good and free parking, secure hallways, and rooms that are clean, cozy, and quiet with pretty good ocean views. Many guests note the cleanliness as a highlight. The staff receives consistent praise for being amazing, polite, friendly, attentive, and genuinely kind, providing fantastic service and local recommendations. Amenities include free wifi, daily housekeeping, and sometimes complimentary breakfast or arcade cards. Some minor room drawbacks are noted, such as weak hair dryers, slippery tubs, and the need for small touch-ups. Pricing is often mentioned as a bit high or steep, especially when booking last minute or during busy events. Overall, guests describe a great experience, with many planning to return again and again due to the convenient location, cleanliness, and top-tier customer service.
Was not able to stay this time but have in the past. Nevertheless, I was compelled to write a review for the gem at the front desk, Aidan! What a star. Taking the time to call me back when new availability opened. Much appreciated. Thank you, Aidan. Can’t wait to meet you when we next come to town! <3
June 2025
Our stay was nice, enjoyed free parking, and the location was amazing right across the street from all the attractions. AMAZING costumer service!!! price was a bit high but also I booked one day before and there was a soccer tournament. Room was very clean and very quiet! I would like to come back in the future!!
April 2025
It is very charming across the street from the boardwalk in santa cruz Clean property
