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January 2024 by Fabrice B.
Fantastic friendly receptionist, Service with a Smile. Great prices nice clean room.
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January 2024 by Monique H.
This place was okay just to sleep overnight late night arrival. We literally got here around 10 pm, went to sleep, and left at 430am. Everything was okay with the room. It just needs to be upgraded. The light switch was cracked, and there's stains in the bathtub. The microwave is really old. The one real negative thing about this hotel is the parking. There are two buildings, and we were placed in the building across the street. We were okay with that until we drove over and there was no parking. If you plan on staying at any hotel in Santa cruz, just make sure you check the parking first.
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December 2023 by Merrick C.
The bed was surprisingly comfy, but not fully made as room service haphazardly tossed 3 pillows into the middle of the bed. There is a mini fridge and a microwave, but herein ends the positives.There is mold on the signage behind the door and rust on the lighting fixtures. The room and the furniture is very worn. The bathroom has a certain unpleasant, pungent smell that is all too common in cheap motels. There are fewer parking spots than rooms so good luck.This hotel is very affordable for the area and is just fine if all you need is a place to sleep for one night and be on your merry way. People probably don't stay here more than one night, which is why the front desk only programmed my keycard for 1 day instead of the 2 I had the misfortune of booking.All that being said, I may stay here again for the combination of location and price.
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December 2023 by Keenan Roop
Rohan was our front desk clerk and he was great.
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December 2023 by Shannon D.
We stayed here on 12/16/23. The hotel staff was very accommodating and went out of their way for us. We were in town for a special event and we did get there before check in time. Also my Boyfriend has a short term disability of walking. I requested a downstairs because of this. Unfortunately there was no queen size downstairs rooms available. So they gave us a king size room. That was the greatest thing they did. The room was amazing overall we had a great stay. Thank you again for a wonderful stay and experience. I know this, we ever come back for a trip I will definitely stay here again.
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November 2023 by Joleen Nichols
The room was smaller than we expected and what I thought I booked, however, the service was great. The gentleman at the front desk was very nice and saved us a little money explaining prices changed since I booked 2 months prior.The location was great! Many destinations within a few minutes walking or driving.The hotel overall was clean and folks were friendly. Our needs were met. My teenagers loved having a heated pool and hot tub to jump into in the evening hours.The food truck next door was amazing! Good food everywhere we go!Thank you Continental Inn for being gracious hosts and providing a clean space for my family.
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November 2023 by Tony Pitkin
You can hear EVERYTHING from your neighbors and I didn’t get a wink of sleep because of it. Clearly just budget hotel that teenagers rented out for Halloween weekend to get wild. Neighbors above and below me were having loud intercourse all night long. After each round they would stomp around too. Called the front desk and they apologized and said they would call the room but nothing changed so clearly no one cares.Room was also fairly run down feeling, old pillows, stains on sheets, shower falling apart, etc.Rooms: Thin walls, stained sheets, lumpy pillowsSafety: Multiple signs warning of rampant vehicle theft
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September 2023 by Ruthie R.
The rooms were nice and spacious. Came with a fridge, ironing board, and TV. The bed was super comfortable and overall clean. The bathroom was also spacious and clean. Although the shower was a bit old but did work fine. The walls are also really thin. I could hear others talking through the wall. But it's not uncommon for that to happen with hotel rooms. I would advise for others not to come super late like we did. Although the hotel was super accommodating and there was someone at the desk all night, which was nice, there was no parking when we got there. The whole lot was full, and we had to park across the street in the dark parking lot by the restaurant. It was their overflow parking spot. But since our car was the only one there, I felt uneasy. The area isn't in the safest, so I was nervous about leaving it there overnight. So I suggest finding a spot and leaving it there. But I also noticed the parking spots were really cramped and some parked however they could. The hotel is also dog friendly which was a plus. Also we didn't experience it but looks to be closed to the beach and there were places to eat around there. But for the price, the room was great and it was comfortable.
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August 2023 by Kat K.
Not in the best area, but customer service was great!!! My partner and I visited this area and stayed here for a couple of nights. Both employees at the front desk were patient, helpful, and kind. The actual inn doesn't look like much from the outside, but our room (room 124) was clean and had a fridge, microwave, iron/ironing board, closed off bathroom, storage/closet space, and a working AC. Parking is tight and interesting. Best not to park in the back. We parked up front near the entrance since the lobby is open 24 hours. Also, for anyone wanting to visit the boardwalk, this inn isn't too far away. Overall, I recommend this hotel and I'd stay here again in a pinch. Can't beat it for the price! Not a grand hotel, but definitely nowhere near a roach motel. Right in the middle!
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August 2023 by Keith Anderson
The Hotel is not in the best part of town. I didn't know this when I booked our stay. The reviews were good, but didn't really say anything about the city. The hotel has 2 parts, we stayed across the street from the main hotel. There are about 20 rooms across the street. There's covered parking, and the rooms are on the 2nd and 3rd floors above the parking. When we pulled in to park I said to my daughter "there's a kid in the car next to us" cause all I saw was his head. When I went back to get more things out of the car, I noticed it wasn't a kid in the car it was an adult. As I went back inside I looked around a little more and noticed 3 cars all covered in dirt and dust that look like they haven't moved in ages. One had the guy in it next to us. Another one I noticed later a lady got out of to smoke a cigarette. And another was full of "STUFF". When I got back to the room I told my daughter I think there's homeless people living in their cars. When we came back from dinner we parked across the street by the main hotel and office to be safe. 5:00 in the morning a car alarm goes off. I'm glad my car wasn't down there.The room was ok. It looks like its in the middle of a remodel. The beds were comfortable and there was a new laminate floor. The bathroom needed a lot of work. The shower was so small I couldn't even move my arms without hitting my elbows. And the shower door wouldn't stay closed.Nearby activities: Only 5 minutes from the beach.Safety: Not very safe..Noteworthy details: Bathroom needed remodel.
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July 2023 by joshua foxkent
Nice rooms and service location isn't in The best part of town but worth the
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July 2023 by Megan Fulkerson
Great place. Robert was awesome, I booked the wrong night and he helped me fix it plus an up grade. Clean, well done, and the noodle place across the street is amazing.Rooms: Clean and done wellNearby activities: BoardwalkWalkability: Great places to eat near by
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July 2023 by Owen Benito
For around $100/night it's a great value. Not sure it's worth the $250 rate I paid for one Saturday night but overall it was a nice quiet stay. Go directly to their website for the best prices. Good clean room with Keurig coffee included, but the cleaning person did look through the drawers (not sure why they're snooping) at least once as one of the drawers was left open when I returned in the afternoon and I don't leave drawers open. Outdoor jacuzzi and pool available. Very friendly young lady at the desk offered dining recommendations. Safe parking right in front of your door. Central location to the action. Bike/Onewheel to the beach in 10 minutes or walk to downtown in 10 minutes. If not for the nosey housekeeper, it would have been 5 stars.
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June 2023 by Alex M.
I had scheduled a two night stay because of some contract work in SC...turned out i finished early and did not need the second night stay at the Continental...i talked to the young man at the desk and he said his manager would credit me for a night, and two days later they did...that, is not normal and i do appreciate that they offered and followed up on this request...normally if you reserve on line thru a service, the hotel will not do this...i happened to do it directly with this hotel just in case...i also think they credited me because it is a family run operation...either way, i appreciate it...the hotel itself was not bad, it fit the purpose as a clean room/bed for the one night of use...
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June 2023 by Russell E.
We stayed here after a long beach day, i called a couple days before inquiring about the parking situation and told me that "parking is first come first serve" And "do not guarantee parking for gueats" Apparently they care more about the extra money they make "sharing" already limited parking with the local restaurants. Almost 300$ for the room and no guaranteed parking is ridiculous!! There are a lot of shady people hanging outside and police activity around the area. The room was ok, but the bed was hard and the pillows might as well been rocks, woke up with the most incredible neck and back painWe paid for a late check out (3pm) Only to get woken up to a phone calling us to see when we are checking out. Then shortly after the housekeeping barging in our room while we were unclothed with a DO NOT DISTURB sign hanging on our door. Very unprofessional!!!!!!!Overall this inn is way to expensive for the quality of service,quality of amendments, non guarantee of parking and the miscomuncation of the hotel staff to let housekeeping know what rooms paid for a late check out.The only good thing was the very nice lady that checked us in at the front.So in conclusion, i would definitely not stay here again,i definitely not recommend this hotel to anyone, this was a very disappointing stay all arround.