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March 2024 by poi n.
Harassed by an employee because of some policy that doesn't allow items to be removed from a transaction if I decide I don't want it. If you can't even trust the people you hire not to steal dollar items, why are you hiring them in the first place? This location never has the items I want in stock, anyways. Cant finish my project because pink velvet yarn is out of stock everywhere & they no longer sell it on the website, even though they claim it should still be available everywhere. If you're going to raise the prices on everybody, the least you could do is get your shit in order. I don't even want to shop here anymore because I don't feel respected as a customer and they don't even respect their own employees with human dignity. Y'all deserve to actually get robbed im not even joking
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February 2024 by Zee Styles (zett)
something for everybody - at $1.25 you won't break your wallet. Cold Cokes & energy drinks... Big Grabs of various name brand & mostly ofc brand snacks... candy galore if it's movie night...
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January 2024 by Steven P.
Jody the Manager is just a absolute sweetheart always so so nice and pleasant love her
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January 2024 by Carlos Martinez
Looks better and more things are in stuck
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December 2023 by Stace L.
An employee at the East Cliff location in Santa Cruz, who called hereself an assistant manager, was extremely rude to everyone on line! We were on line and she yelled, "Hey PEOPLE form a second line!" "Come on PEOPLE!" It was this on Saurday December 15, 2023 at approximately 2 or 3 PM. I didn't get her name but she was in her 20's or 30's with long black straight hair. I also saw her leave her register that had a long line to yell at an elderly woman who was holding a tiny little dog in her arm and leaning on her cart. Telling her to put her dog on the floor. The woman was already checking out and asked the employee to giver her a moment cause she was trying to get her money out of her wallet. The employee started to pull the cart away from the woman, yelling at her to put her dog on the floor. The woman said she won't cause the floor is o filthy. The employee pulled the cart again even though the woman's purse was still in there. Looks like she hurt the woman's arm!!!! This so called "Assistant Manager" should be fired! She's like a drill sargent without a soul!!! If I see her there I'll leave and go to another store. You never know when she'll attack you and humiliate you!!!
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December 2023 by Cory Montanez
Great store. Workers very helpful. Stocked full of Christmas items.
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November 2023 by M.K. Gladiator
Santa Cruz/East Cliff has had some challenges in past, but I’ve noticed the current staff has really been trying their best to keep the store tidy and stocked. There are a lot of crafty finds and stocking stuffers this time of year ( it is constantly turning over its stock so grab it when you see it)! The managers I’ve asked for assistance have alway gone above and beyond to be helpful. Only giving 4 stars instead of five because lines can be very long, even when staff do seem available to jump in. Overall, retail is not an easy job these days so bring your neighborly courtesy and patience and you’re sure to be satisfied with the Dollar Tree deals.
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November 2023 by chyna darby
This store is making a clear effort to better itself! I watched the manager walk an elderly customer to the items she was looking for, was greeted pleasantly upon entering, and had a nice conversation with the checker, who was quite sweet. The vibe in the store was very pleasant- the best Dollar Tree experience I have had. ?
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November 2023 by Hilary Anderson
The last couple of times I visited this store they were so helpful, really above and beyond. Really nice to my kids also. Great!
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November 2023 by Frances H.
This dollar tree on east cliff drive([store 3689) is doing well because of the new manager who takes pride in cleanliness and keeping the store well stocked. I enjoy shopping there and want to say thank you
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October 2023 by kimberly Fowler
Excellent variety of seasonal decorations. Great supply of snacks. The reading glasses are the best deal for the buck
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October 2023 by Erin Thomas
CAN’T TAKE CART OUTSIDE - I’m never going back to this store. When I finally get to the cashier drenched in sweat after getting an intense hot flash while waiting in a long line (only 1 employee was handling the cash registers in middle of afternoon) not feeling well due to chemo-onset-anemia, I pack my own bags to minimize the time at register, thinking of all the customers still in a long line and then… “by the way, you are not allowed to take the cart outside. You have to leave it by the door while you come and go for your merchandise” (just so happened to have very heavy items) “Not even for the handicapped?” I asked. “No”, she replied. So, ya, that is stupid and I’m no longer patronizing this place.
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September 2023 by Tonino Tuell
The entire store smells like urine and is hot but that’s not even the worst part. The deal breaker for me is the employees that sit on their phones while checking people out in line. This guy had an entire line today and sat on his phone texting. During the entire checkout process he was on his phone which made it take entirely way longer. Will never come back
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September 2023 by Kiterax Bookworks
Some skinny old white lady with brown hair was rude as hell. I've reached for the divider before and she just snatches it telling me not to touch it! think her name is Autumn or Abigail it starts with a A.They need to fire her! she threatened to call the cops on another person. Dollar tree needs better employees
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September 2023 by Greg A.
Store is messy and dirty. People who work there seem like they don't care. Really hard to find stuff.
