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December 2023 by alert-mercy
Place was impeccably clean, guys were nice/kind (I had an 18yr old dog in back I was worried about). Guys were Right to the point and got my smog check done in est 10-15 minutes. The price was 60 and seems very reasonable to me. In and out, great experience.
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August 2023 by Nicole Della Santina
Called and made an appointment the same day. Done within 20 min! $60. Five other shops advertise smog check but couldn't do it that day (Loyd's does not have a technician at this time. Rusty's only smogs on specific makes)
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April 2023 by K D.
I'm over 300 miles away and my daughter is going to UCSC. Her car needed a smog. I'm a retired mechanic so I'm very familiar with any work that's needed which is nothing on my daughters car. I went and replace everything that's needed before she left for school. I called Edgar and set up an appointment for smog on my daughters car. He was very nice on the phone and very easy to talk to. My daughter took it in at the appointment time and it was done really quick with no up-sales by Edgar. Really good to know there are still really honest mechanics out there.
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January 2023 by Davisu Echo
Went here to get my truck smoged it took about 4 times for it to pass. So ya it was a huge pain but they didn't charge extra. Not the nicest people ever but not a bad place to go.
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January 2023 by Kathleen Rose
Honest, fair prices, good communication and service. We have all our cars serviced here.
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November 2022 by Maddy Salazar
honestly, i picked fidelity out of laziness due to its location being walking distance from my house and will definitely be taking my car back for all future services. i was able to bring my car in without an appointment which was great because i needed to smog my car for registration (which i put off for last minute ?) and tend to some other servicing notifications. despite not having an appointment my car was ready within a a couple of hours. very thankful for fidelity
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August 2022 by Ramy H.
Called this morning to arrange an appointment for a smog check. They were able to get me in the same day in the afternoon. Prices of smog checks have certainly gone up with inflation just like everything else. $50 bucks out the door though isn't horrible compared to neighboring shops. I showed up a few minutes early and they were able to take my car in right away. Service was super fast with my smog only taking about 15 minutes. This will probably become my go-to spot for smogs in the future.
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July 2022 by Tim Friberg
I highly recommend this shop for smog checks.they are very good and they will have in and out promptly great service.
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June 2022 by Susan Burmeister
I wouldn't go to any other shop in town. Honest, hardworking and very reliable.
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April 2022 by Michelle Coffman
My son's car was making a horrible noise and he did not want to drive it. I called Fidelity and they said to have the car towed in to their shop. They found the problem, called me up with a quote. I was expecting it to be very expensive, but it ended up being only 239.00 They said they could save me $20 and not replace both of the belts, but that the other one was starting to crack so it would be best to do them both. It did not add on to the labor, so of course I went ahead with the additional $20 (saved me labor costs in the future). They were very honest and reliable. It was fixed within a couple of hours. Even made arrangements for me to pick it up after 5:00. I will be trusting them with my other vehicles.Services: General repairs & maintenance
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March 2022 by chase hardin
I always come here to get vehicles inspected before purchasing/selling. Thank you Edgar!Service: Emissions testing
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January 2022 by Charlotte M.
My splash shield was badly damaged and Fidelity automotive was able to take my car in within the hour to have it removed. I easily schedule an appointment for the team to replace the shield and Edgar was able to get me set up very smoothly with ordering the parts and getting the service done. I really appreciate the kindness and great costumer service they had, their communication is wonderful. Thanks y'all!
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November 2021 by Truth H.
Excellent service all across the board. I don't know if they are Diamond certified but having used shops in the past that were, I felt I received the same high quality, no BS attention to detail by Edgar and his crew. While in the waiting room, another customer came in to discuss some parts needed for his VW, and Edgar worked with him to ensure he picked the right ones - good to know that they will collaborate - but really, what shop wouldn't mind a little help finding parts nowadays....the parts game is a total mess right now. Would highly recommend for smog check too.
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September 2021 by Maya K.
Came in for a smog check the other day. Called the morning of, came in at 1 and it was done in 20 minutes. Friendly, streamlined service.
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July 2021 by campmom3
Do not do business here unless for a smog check or oil change. They did work to solve a smog problem and it passed even though the car still emmitted the same fumes. Then, more problems. Out lots of money and car not running as well as it did before we brought it in.Service: General repairs & maintenance
