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October 2023 by Cassandra OOC
Nothing plus size, Google is incorrect.
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October 2023 by Jaime Austin
Good deals. Friendly staf
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July 2023 by K Jay
No more kids stuff at all. When I asked about it (what I'm assuming was management) said kid stuff will not be coming back as they made no money off of it. I was told it happend several years ago... the last time I was in the store shopping for my daughter was less than a year ago... when I asked again she insisted its been gone for at least 2 years now.... She was also talking to other staff members pretty rudely. The store looked a bit sparse. It also felt like the woman I spoke with was staring quite a bit while I pulled out my money in a judging way... definently not the first time I witnessed rude staff in there but it's the first time I've been lied too. Probably won't be back. Like she said San Jose's forever 21 has more stuff so that's where we'll go next time.
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May 2023 by Chloe
They didn’t have any plus size clothing
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March 2023 by Michelle Baker
The clerks here are rude with a terrible attitude. I used to be a Forever 21 lover until today. I had to call customer service and that was the last. I am finished with this store.
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March 2023 by Radames M. Rodriguez
My daughter loves those store!!
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September 2022 by joyita shaw
Good, now sale is also going on.
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August 2022 by Emma Hansen
Pretty big but low sizing stock.
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March 2022 by amber mcmeans
Needed an outfit in a hurry. Great deal. Salesgirl told me about bogo sale. Dress and bodysuit only $12.00 before tax. Dressing rooms are nice. Love the variety.
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March 2022 by Melissa P.
Went today but by the time I went to the dressing room there was a sign that said it was closed, and people are unable to try on clothes. Then at the register they said they're cash only.
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February 2022 by Tatiana Stone
They used to have a plus size section, not only did they get rid of it, they don't even have any plus size clothes in the store ?? the store was also extremely disorganized and messy, clothes on the floor in the sale sections, etc
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January 2022 by Mary J.
I usually shop online but decided to go in and get some clothes for work one item had tag said large when i got home and looked at the stuff the paper tag they tag it with said large but the neck tag said medium. I went in to exchange it and because it was final sale they were not able too i said but its not my fault u label it wrong the cashier went on to tell me she couldnt as i was walking out i seen the same item in the large again i went and said really their is no way then she goes on to tell me no because its like stealing and her inventory will be off. I work in customer service i know ur able to do the exchange because ur inventory is already off u label it as a medium not a large. The way she said its like stealing girl bye the transits here in santa cruz steal way too often for u to tell me my one item is going to mess up ur inventory. I will never come in to this location again. I am not one to write reviews like this but this one really got me.
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October 2021 by Jami D
they got good deals at the store
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June 2021 by Red Hot
I do love this store. If your looking to add that latest trends for cheap prices to your wardrobe then this is the place to shop. They always have cute stuff on clearance too. I do think there is something for everyone who feels 21. ?. I do wish they could expand their kids clothing section and options in that department. My daughter's really love the styles they offer but there is just not enough of a selection to warrant a trip in store just to shop for them.
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June 2021 by Kåthryn G.
Lots of inventory and seems very clean and nice however the staff always acts annoyed by your presence. They are very stand-offish. I had a staff member do an Audible sigh of annoyance at a question I had yesterday. I understand that customers can be annoying sometimes but she made me feel so stupid. It seemed very unnecessary and malicious. Its a good place to go if you just want to grab and go but if you have any questions or need help finding anything or even have social anxiety about checking out, I would go somewhere else.
