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April 2023 by Mark Phan
Great professional
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April 2023 by Sadie Satanas
Amazing service!
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August 2022 by Virginia Palmer
John Newton is awesome. I really enjoy working with him. I think he works hard to find every possible thing he can that will help you with your tax return and he does it with humor. I never used to like going to get my taxes done but John makes it much more bearable.
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June 2022 by Eric Newell
Maryanne was extremely helpful for me, as an existing H&R Block online-only customer looking for some personal advice on how to proceed this last tax season. She gave me 30 minutes of her time, free of charge, and was genuinely interested/concerned in my well-being and tax document submission. I would recommend this office to anyone!
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May 2022 by Jason
Was great until it wasn't. They couldn't get the IRS to accept my return after submitting it multiple times, and then on the very last day (the 18th), my tax person told me I had to come pick up all the documents, write a check, and go mail it in myself. What was the point of paying you $400 if I have to go submit it all myself? She told me to write them a check and include that in the mail, but also had the withdraw information for my bank account included on the tax documents so they withdrew from my bank account directly AND cashed the check - charging me twice. So now I'm out of double the amount of money I owed and am stuck trying to make a claim with Wells Fargo. Avoid this place at all costs, not worth the time and effort.
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May 2022 by John Mattos
John is a great tax person. I really appreciate his expertise.
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April 2022 by Born A.
Steer Clear! This office is a joke. I set up an appointment 1 week prior. I got a confirmation text and a call from H&R Block confirming the appointment. I uploaded all my documents to the portal. When I walked in for my appointment they said they didn't have me on their list for the day. They had someone new at the front desk, who seemed like they received 0 training on what to do. I showed them the confirmation text and the look of bewilderment on their face should have been the warning sign for me and I should have walked out. Instead, I waited and I was just sitting in their waiting area for ~1hr with no progress whatsoever. The tax preparers seemed the least bit bothered about having a customer. The front desk person just sat at her desk and did not communicate anything. I could hear her talking to the tax preparers to see if they could meet with me and she just did not bother to inform me about what they said. After nearly 50 min of waiting, I got up to ask her if she knew if anyone would meet with me. She responded saying that she in fact knew that no one would meet with me today. I asked why she didn't think to inform me about this, as I was sitting right in front of her for over 45 min. She responded saying she said it was her first day. I don't even know how to respond to that. It just goes to show that customer service is not a priority for this office. I genuinely think they don't care. Hopefully I never have to go back here. My advice would be to file online or go somewhere else. What a fabulous waste of time!
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April 2022 by Virginia young
John Newton is awesome. I really enjoy working with him. I think he works hard to find every possible thing he can that will help you with your tax return and he does it with humor. I never used to like going to get my taxes done but John makes it much more bearable.
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April 2022 by Monique Tiscareno
John Newton is the main reason for the score. He has a vast array of tax knowledge and keeping up with the everychanging tax laws. Which just thinking about them makes my head spin. He found me ebay credit possible. And I am so grateful. It was worth the 1 hour drive with these high gas prices. I would do it again because I know my taxes are done right and in good hands.
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April 2022 by Omar Etcheverry
John Newton has been doing an amazing job with my taxes for 20+ years.
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March 2022 by Chris S.
We just got are taxes done at this H&R Block location! John was a master tax preparer. He was professional and gave us quite a big refund! I highly recommend him.
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March 2022 by Tom Pretzer
After having bad experiences with tax preparers in the past, Maryanne Williamson was instrumental in restoring my confidence and was very helpful and easy to work with. I appreciated the in person appointment and am looking forward to having her assist me next year.
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April 2021 by Michelle M. Sablan
Easy to schedule an appointment. Fast and thorough service.
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April 2021 by Salal Moon Rinaldo
John Newton is friendly, knowledgeable and fast! The online system works well, so it was very nice not to have to make paper copies or meet in person.
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April 2021 by Lindsey Fitzpatrick
California has been fun!