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October 2023 by katie chirgotis
No other place I do business with for commercial vehicle rentals! Responsive, helpful, resourceful and love the energy exchange of working with a family-run, local business that's a big part of the community.
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October 2023 by Brandon Maracle
I love Independent Rental Co.They are a family business that I love and will continue to be a customer.
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August 2023 by Rodrigo
These guys are awesome. Nice family owned business. I've rented twice with no issues. There's really no other place in town to rent a good work truck.
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June 2023 by Colin Theil
These guys rock. Sensible pricing, great service, and the same quality equipment you could expect from a bigger company. Thanks guys!
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June 2023 by Peter Braun
Friendly staff and good prices, but poor attention to keeping trucks fully functional.My truck did not have working AC and a brake light was out. Luckily it was only moderately warm that day and opening a window was enough.I would use them again for moves within the Bay, but I would hesitate to use them for anything longer.
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May 2023 by Intelligent Tiger
Independent rental is a small awesome company with wonderful people, a very good selection of trucks and vans, shipping supplies and reasonable prices. A 5 star company & locals and out of towners alike rent from them. I highly recommended Independent Rentals.
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February 2023 by Gabriel P.
These are 57 of the fakest reviews. Read the one star reviews about them charging more than they should. I left a 300.00 deposit and rented the van for one day. I started to get texts at 9:00am that I had driven more miles than I told them and they needed me to give them more money. They could clearly see through their GPS system I was on my way back and I responded everytime they sent me a message promptly. I didn't know that I had to tell them my business. I had a contract and left a deposit like they asked. I had made arranmgeents with one of them to rent the van for another day. I explained I would transfer money to my debit card so they could charge it. For some reason they said they couldn't charge the card. The money was on the card just like I had promised. After reading previous reviews I decided to use a prepaid because I was worried that they would charge me like they had others, with no explanation and recourse. After making arrangements to keep it a day later, I get a call from someone else saying I needed to bring the van back and that I was late. They were screaming at me and calling me names. Like children. I have already disputed the charge. They intercepted me while picking up dinner for my family at pizza my heart and threw me out of the van with my bags and no ride home. These people are out of line. But they don't care. Stay away at all costs all costs!! Too many other places to go. Oh and they are recording you with hidden cameras as well. Talk about creeps.
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July 2022 by Sara Coon
Great staff, very reliable and reasonable priced, would rent from them again and recommend to any friends!!
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June 2022 by Brooke M.
I am from Southern California and was traveling in my van up to Mountain View. Unfortunately, I have holes in my gas tank because people had stolen gas a while back and the repair that was on it fell out when I got to Santa Cruz. Zak and the employees here came to where my van was to check it out and see what they could do, and then they took it in and repaired it for me within 2 days. I am so grateful that they were able to help me out while I was so far from home and scared I wouldn't be able to get back! The repair has lasted me driving to Colorado and back to Southern California and is super solid. Big Thank you to the crew here for helping me out, especially in such a timely manner! Highly recommend this business to anyone in need, they are very helpful people. There is also a really nice dog that hangs out around the shop.
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March 2022 by Nico C.
Zak and the whole crew at Independent Rental Co are great. They have always provided great service and provide fair rates on truck rentals. The experience here will far exceed any of the big rental companies since they actually take pride in the business and really care to help you out. I recently rented their 16ft dump truck and it was perfect for hauling a bunch of concrete to the dump. The hydraulic lift easily dumped a large load of concrete and made the whole day much easier.
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March 2022 by Amy B
Had a great experience renting from this local company! I rented a cargo van for a day and I couldn't be happier with my experience. Really competitive rates, friendly service; it all works here! They deserve your business!
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February 2022 by Amy B.
Super happy with this rental outfit! Really fair and competitive rates, easy to work with, good equipment; top marks! Always feels good to support a local outfit that is doing a great job... They deserve your business, and won't let you down. Thanks!!!
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November 2021 by Donald Steiny
We had no problem finding the right truck. Renting it was easy, the folks were super nice, and to return it, we just parked it and dropped off the keys.
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November 2021 by Joshua G.
Rented a 16 foot truck with a hydraulic lift in the rear to move a bunch of mechanics tool chests down from Berkeley. I first started with quotes from moving companies for the job. $2500-$4000 no way. Then I called some of the national brands for truck rentals and they were all sold out, thankfully one guy at Enterprise recommended I call here. They had just the truck I needed and were totally flexible when I changed the date on the rental date due to the atmospheric river that came through the bay area the day I was supposed to make the trek. On the day I picked it up the truck the owner had it ready to go promptly when I arrived. It was in good shape and clean (for a moving van - I knew I wasn't renting a limo and had appropriate expectations ). I was kind of nervous to drive this thing from Santa Cruz to Berkeley and back going over 17, particularly once it was loaded with tools, but he reassured me I would be fine. He walked me through EVERYTHING I needed to know from driving the truck, to operation of the lift gate, to filling it up with gas to using the strap cleats in the wall. This guy was awesome. Anyway headed to the bay area, loaded everything up, drove back down, nice and easy, unloaded everything and filled up diesel and dropped off the van around 7PM right in front of the shop and used the key drop. Easy as pie. Best part was the whole thing cost me only ~$250 (lol including lunch I had to buy my cousin for helping). Moving sucks, but if you ever need anything like this, THIS IS THE PLACE TO GO! Thanks Independent Rental for taking ALOT of the stress out of a hectic day.
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July 2021 by Steve Luzovich
Very helpful and friendly staff. Great deals on rental trucks, large and small.
