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January 2024 by Amanda Hooper
Came in a few months ago to get some touch up paint and I had the worst experience. I almost didn’t come back but I’m glad I did as the customer service was much better this time. The person working the counter was friendly, helpful and even gave a discount after I explained to him what had happened the last time I was in. He helped me get what I hope is the right color touch up paint. Thanks!
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September 2023 by Jason Burnes
Walked in and it took me a half hour for someone to help/acknowledge me. I needed a simple paint match, quart size and they said it wouldn't be ready till the following day. Went in the next morning and the match wasn't even close to the color I brought in. Wasted my time on a time sensitive fix. Went to sherwin-williams I was in and out in less than 10 mins with a 100% perfect color match.
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April 2023 by Kathleen Bennett
Came in just before they closed very helpful young man, never going to use SW again, coming here from now on
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March 2023 by Carin Hanna
Our paint can was 11 years old and the rust had discolored the paint we use to touch up our walls at our retail store. The formula had changed so the name/number of the paint no longer match. The knowledgeable store manager was able to recreate the paint base color. We brought the new gallon back to the store - perfect match. This is good customer service. We were impressed and will be back.
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March 2023 by Donna Hasbrouck
Very friendly and helpful staff. Always use their paint.
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March 2023 by Carin H.
I recently went in to get a gallon on paint we have used to touch up walls in our retail store. Did I mention, the store was painted 11 years ago and we had been working off the same gallon on paint. Well, the can finally rusted and discolored the paint. When we went in, we were told the base formula had changed in the past 11 years and the new color by the same name/number did not match! However, one of the very knowledgeable store managers was able to duplicate the old formula and give us what we hoped would match our walls. It did. We are confirmed customers of this Kelly-Moore store.
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December 2022 by Edgar Sanchez
Great products and great service every single time
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November 2022 by Maria H.
We have a small paint company and normally use the Aptos or Watsonville locations but since we were working on a project in this area we went here. Called ahead of time and asked if they can color match with a code, the person we spoke to was named Holden. He said it should take about 30 mins "come on in". We dropped off the code and returned an 1.5hrs later. No one matched our paint and they said it would take 3 hours but the order form said 30min! We kindly said thanks for nothing Holden and drove to Home Depot in Capitola, thankfully it was matched for us in under 15mins. Kelly moore paints is the best paint for us but the service on ocean street is horrible when you are in between a project. Never have issues with Watsonville or Aptos locations...
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July 2022 by Gsmurf831
Great customer service. They had exactly what I wanted. In and out in no time at all.
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February 2022 by Tom Cole
We will see if it matches.
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November 2021 by Justin Boyens
there pretty dam expensive and rude
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November 2021 by William Stinson
Asst. Mgr. Very helpful, friendly and easy going.
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October 2021 by Patches! Lopez
I like it and could use more inventory but over all it was a positive experience thank u
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October 2021 by JW Photographystudios
Grabbing some streets striping paint
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August 2021 by Paul Coutts, Santa Cruz Realtor
Excellent product line, great service?