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January 2024 by Fabrice B.
I recommend you skip this place terrible customer service. Rude, unfriendly. Continue down the block to the Continental for a friendly receptionist with a smile and lower price in my case almost 14$.
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December 2023 by Roblox and fidgets
This place is not the best but not the worst. Staff was nice and friendly but, the rooms are nice just the bed was not the best the sheets were smelly and dirty and the rooms smelled like smoke and vomit the bathtub was yellow.The good thing about this place they provided us a microwave and a mini fridge and TV! Some people will say this is not enough, but it was not that bad. I do Recommend this place just that they need to do a better job and wash the sheets and bathtub. They provided us shampoo conditioner, so that was nice of them.Rooms: They we’re ok. Just the sheets, smelled dirty.
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November 2023 by Nickie R.
My brother went there after surgery and had to leave due to the bedbug infestation. The pictures were terrible. Not sure why the county has not closed them down
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November 2023 by M E
Don’t do it. You’ll regret it. This place needs to be bulldozed and rebuilt from the ground up. Even with some very low rates the quality of rooms makes it difficult to understand. … complete hospitality robbery with a nasty staff. Spend a few more dollars and go ANYWHERE else.
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October 2023 by Donna “Mimikittie09”
Love this place... had everything I want. They have nice flat screens and a microwave and fridge. Some people might not consider it the best but it is a favorite of
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September 2023 by Teresa S.
I was hoping to enjoy my stay here but unfortunately my mom and I were treated terribly. The room was ok what to expect from a motel. Our blankets were covered in stains and burn holes . They concierge kickedIs out after we asked to be compensated for one of the three nights we stayed there because of the stain and burned blanket. They were incredibly mean and rude to my mom.the room was outdated,loud and a horrible vibe especially for me just moving to Santa Cruz . Shame on these people!
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September 2023 by Patrick Christensen
Came for the location. Rooms are small, but they do have a fridge! Staff is
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September 2023 by Danielle LaForte
My room was clean and did not smell like smoke. It's very close to the center of town. Front desk person was friendly. The only thing I'd say is to being ear plugs if you're a light sleeper because sometimes cars on the road rev their engines but it's not too bad.
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September 2023 by Jack Gross
Room smelled like smoke in a non smoking room. Beds were very comfortable. Very nice tv. Had to use febreeze to air out room.
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August 2023 by Megan K.
Please stay anywhere else. Yes we got a refund but she saw nothing wrong with the fact that there was a dead bug , blood stains and a weird sticky patch on the sheets ? And it was $240 for a really run down motel. The younger man was understanding I will say but the older woman was veryyyy upset & not at all worth arguing or speaking to.
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August 2023 by ajb
They took care of me for coming in so late got a room with easy and they took cash thanks again for the lady up front.. seven eleven across the
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July 2023 by tina c.
If I could give zero stars I would! We paid almost $200 for a very small room with a King size bed....ok that's NOT THE PROBLEM! We went in to take showers and there was a baseball size blood stain on one of them! The towel had been washed but the stain was an obvious blood stain! (Huge). The next towel had fresh (unwashed) lipstick on it. Leaving us with no clean towels to shower with so we decided to go to bed and go down for fresh towels in the morning. We Pulled back the comforter and the blue blanket had brown and white stains everywhere. We took that completely off the bed, and after carefully checking the sheets we went to bed with our clothes on :/ The next morning I went down to retrieve fresh towels and the office didn't open untill 9:30 so instead we used our beach towels we had in the car. Upon checkout I brought all the soiled towels and blanket into the office and showed the manager his response was I'm sorry maam. Yes I see the stains, I'm so sorry Ma'am. This is very bad customer service and a horrible place to stay. Do not waste your money here, Very unsanitary! I wish I would have taken photos but I was in such shock I guess I forgot. PLEASE HEAD MY WARNING!
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July 2023 by Miriam A.
We stayed one night thinking the price was worth it but it's not. The room was "non smoking" but let me tell you it was like it was a smoking room. The front desk staff was friendly but other than that it's not a clean place to stay.
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July 2023 by Mike G.
This place a run down dump. I am a local of 47 years. They rent rooms weekly to the junkies from down town. Do not take your kids here. Please. Do not be fooled by the fake pictures they posted. I am also a dad and I would hate to see someone bring their family to this place expecting a pleasant experience.
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July 2023 by Treyvon Gray
The room was literally one entire bed, there wasn’t any extra towels, and it’s too far from the