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February 2024 by Troy Mason
Stretch pants are garbage for men!!!!!
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February 2024 by Sean Paille
Good selection
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February 2024 by Daja Evans
Nice taupe dress with just a little touch of sparkle for family wedding: ✅ . Under $15.
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January 2024 by Chris B.
Not much in stock in this Ross. Lots of sparse, empty shelves and what is there lies in a massive, unsorted mess. Things are shelved or stacked poorly that it's a scavenger hunt just to see what is thete and if it's anything you might want to even get.I'd suggest skipping here as you are unlikely to find anything of value or interest.
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January 2024 by Gsmurf831
Dress for Less and More! I can go there anytime and practically find everything I'm looking for. Great place. Excellent customer service.
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January 2024 by Ruth M.
I went in to pick up a few items since most stores have great sales after the holiday season. It was not a relaxing experience for me. I was followed by a security officer the whole time I was there. I set my items down told the cashier the issue, and walked out. How rude! Maybe I didn't look well because I was sick with this flu virus going around. But he was following me swiftly throughout the aisles!!! It was uncalled for! At one point I was going to confront him, but then, I thought he might arrest me. Then Ross and this security guy would have a serious lawsuit against you. My daughter's father-in-law is an attorney. She mentioned it to her father-in-law; my kids do not like seeing their mother upset! I was really angry about this. Again, rude and uncalled for. Ross should be ashamed!!!!
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December 2023 by Eric Burkett
The store is very clean and kept up.
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November 2023 by Tricia Anne
Not bad... I only got one jacket. It was actually quiet when we went there. Not too many people.
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September 2023 by Starr Chisholm
I had a horrible experience at the store I am an avid shopper some might say that I'm a shopaholic which I probably am but it's like therapy for me so I shop very frequently and I tend to be in the store for quite some time cuz I like to look at everything in the store and decide what I'm going to buy after I don't normally shop at the Ross in Santa Cruz but I shop at many Ross stores all throughout Santa Cruz County and Santa Clara County and I have never been thrown out of a store for shopping too long but that is exactly what happened to me at this store I was literally asked to leave by a police officer in front of all the other customers and that i could not purchase my items i was told that the manager had said I had been there to long and I was asked to not returned to the store again I was so humiliated!! I too am a manager which I manage the Hilton downtown San Jose I cannot believe the way I was treated and I feel that these actions were unacceptable. For a person that spends a great amount of money in this store now I am reluctant to ever return to any Ross for the poor way that I was treated this is unacceptable and I will be looking into filing a formal complaint with the Better Business Bureau I think that there should be maybe a training done for the employees on how they should treat customers I will be following up on this with my lawyer. So my suggestions to others that were looking at shopping at the store I would suggest highly not to shop there because they just might throw you out if you're there too long. Not sure what the policy is on how long you can be in the store shopping but I don't think that there is a time limit the last time I checked and as a matter of fact I was technically in the store for an hour and 21 minutes. because of this experience I am reluctant to spend any more money with the company of Ross ever again. They just lost a very solid customer!
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July 2023 by april gedney
The two young Hispanic girls near the dressing room are standing there talking badly about customers, super rude and unprofessional. It's sad they are so insecure that they have to say negative things about the customers to make themselves feel better, all while they are on the clock!! Please be more selective about who you hire... It's like the mean girls in high school. Made me feel so uncomfortable and I won't be shopping there again. Would rather pay more and go to Marshalls next time.
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July 2023 by Kathryn Paul
Ross is ok for shopping....if you need something fast then Ross is the place to go.
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May 2023 by Christine
I always find unexpected treasures and spend way too much each time I visit Ross. Today was no exception! ?
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May 2023 by Jenn Parnell
Seemed to be more security staff walking around than the amount of customers. The greeter was nice, however the rest of the store not very inviting. Not much on the racks for sale either. So if you need little kids shoes, or mens shirts and/or swim trunks, not the store for you. They did have a lot of women's sleepwear to choose from. Also a vast selection of nice water bottles up front near the register. The store was probably the cleanest Ross I've ever been to.
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May 2023 by Paul Cisneros
Nice store good prices just like any other Ross. Through this one the few times I've visited, it was exceptionally clean and had clear aisles.
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March 2023 by David Cacho
Great Ross; despite their obvious loss prevention challenges, the staff remains friendly. Even when I come in lookin' like a bum, lol. Affordable stuff, good selection, except for men's pants! Skinny jeans are old hat!