“They are amazing! I bought a Honda CR-V from them for my growing family and it was in great condition. Car-fax in hand.
I didn’t have all the money transferred into my account yet(I was getting family $ help) and they let me put a small refundable deposit down so I wouldn’t lose the car to another customer in that time.
And in the end, we had some transferring issues but they worked with us to make it work out!
The day I picked it up the starter starting going out and I noticed the back right window couldn’t roll up from the drivers seat and I was thinking… ah great I should checked these things before I spent the money…. But!!! They were amazing! I was given an employees number I could text to contact and when I told them about the situation they had me come back with the car and the fixed both of those issues… free of charge and with a happy-to-do-it demeanor!
Thank you Al, Josh, Rigo, and the mechanic(I’m sorry I didn’t catch your name!!!)”
“This is a wonderful Dealership. I would give my experience with Lexi as my salesperson a 6 out of 5 stars if I could! She was very sweet, respectful, and great to work with. She went above and beyond. I love my new car!”
“Found our perfect car at Sunset Auto Sales. We purchased a 2004 Mercedes SLK 320 for a great price. We were also able to trade in our old Volkswagen CC 2.0T and transfer it to our purchase. Charlie and Mike were awesome. They were very informed about convertible vehicular mechanics and there was no pressure to buy. If you're looking for a car lot with low miles and great prices, this is the spot. We would definitely return to this automotive lot if we need to purchase another car, and highly recommend it to anyone who is actively searching for a car. We are very happy with our purchase. You rock, Charlie! ⭐⭐⭐?⛱️”
“Best experience I have had dealing with a car dealership. Upon request Aly sent me a out the door price before I made the trek to Santa Cruz. I would recommend to anyone looking for a hassle-free car buying experience to check out Auto One.”
“Got my car a few months ago. Mike was great. It’s very rare to find someone who is genuine and honest but Mike truly seemed to be both those things and nothing since my purchase has changed my mind. My Boxster S has been a lot of fun and no bad surprises so far. Thanks Mike!”
“The service team is absolutely AMAZING!! I bought a 24 Dodge with less than 4,000 mi on it and it turned out to be a complete lemon. I didn't buy it from this dealership, but I took it in as it was still under warranty. Rigo and his stuff were absolutely wonderful! They worked incredibly hard to resolve the issue over a 9-month period, and really put everything they had into making sure they could save me from the lemon process. Unfortunately, the car is now in the lemon process but if it wasn't for Rigo and his team, I would most likely be still seeking resolution. These guys know their stuff, are super friendly, extremely helpful and make the process so much easier and effortless. They were very transparent about what they were doing, and also very willing to listen to any of my concerns and problems I may have been having with the vehicle. They never once treated me like I was somebody who didn't understand anything about cars, but instead made me feel valued in the information I was bringing them. I seriously can not say enough great things about the service staff! If you have an issue with your car, or just need even a run if the mill oil change, these are your guys! I've never felt more confident, or valued at another dealership and after warranties run out, I usually take my vehicle to a local mom and pops. But these guys have my business! I would definitely use them for repairs as well as normal maintenance on my Dodge even if the warranty were to lapse, just because of their amazing service and how knowledgeable they are. If you're having any issues with any stellantis vehicle, rest assured these guys will figure it out and get it done if it can be. Super friendly stuff from the front desk, to the back of the shop. Santa Cruz Dodge will definitely get my business again. After my first experience with stallantis, I'm a little nervous to go back to the brand. But I absolutely love the car when it ran correctly. Based on the level of the care that I received from the Santa Cruz Dodge dealership, when it's time to look for a replacement, they will definitely be at the top of my list in finding a new vehicle. I honestly can't say enough great things about this service team.”
“Sonny is a straight shooter. I very much enjoyed working with him, everything he said was true and the process was handled with brevity and clarity.
I'd recommend working with him to anyone. Made the trade in process easy as well.
Good value, easy process, straight to the point. Of the four places I called, he was the easiest to negotiate a deal with.
Thanks Sonny!”
“Small car dealership with nice selection. No hard push to get you to buy a car, but actual real people willing to talk. Went that extra step to actually help me get the car I wanted at the price I needed without all the hoop jumping & BS like most car sales people stick to. Real people with real deals.”