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February 2024 by Marielle Warren
I have been taking my animals, cats and a dog, here for almost 8 years. Everyone is thoughtful and caring and the vets always take time to answers as many questions as I have and share their own thoughts without ever seeming rushed. They are mindful of the cost of everything and never pressure. I never worry that my pets aren't getting the best care.
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January 2024 by Philip Roberts
I hope they fix animals
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November 2023 by Alison Brooks
I won’t bore you with details but suffice it to summarize:After 9 years of care..I received the rudest treatment from the front desk staff person. There is just no reason to treat Clients, people, anyone, that way.Disrespect and disregard for my dog’s care = you lost our business.So yeah: beware and be warned folks.Their response to this critique above only makes my point more clearly.A terrible experience dealing with that person on the phone.There are literal lies about what happened in their reactive response and zero accountability for some of the worst customer “service” I’ve ever encountered. Maybe look at the critique and try to address the issues raised, improve perhaps…hire a new office person to replace the one I spoke with at the very least, her behavior was truly awful.Thank goodness there are other options for my Ginger.Good riddance.
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November 2023 by Alison H B.
as a follow up...to my oroginal review and your reaction. No one was "berated" if anything the person who spoke at me and yelled over me, attempted to belittle and berate. Customer service was absolutely absent from our interaction. in fact, it was the most obnoxious and rude treatment I have received, in years, anywhere from anyone. The fact that you again come at me, your client...just as was done by your staff member, with this reactive response just proves the point. Sub par service. Clearly, expecting to speak to the Dr was a huge and inappropriate request. He never did call. It's sad that you run your business this way and clearly have zero ability to take criticism which you fully deserve. Good riddance, as they say.
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August 2023 by Sean S
The folks at WSAH are truly amazing! They’re helpful, friendly, accommodating, and knowledgable, and best of all they really have the animals’ best interests at heart. Their passion and compassion for my pets was always very apparent and, of all the places I’ve taken my cats between moves, I’ve never felt so comfortable that a vet knew what they were doing, and that they were under good hands — even when pandemic guidelines had me staying in the parking lot!As the anxious and loving catdad to [several] furbabies, this place earned my complete trust and approval!
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July 2023 by Brooke R.
WAH has an incredibly efficient, streamlined process that I sincerely appreciate. I brought in my (very stressed) cat for his initial exam, and they were on time, so caring, and thorough. The second round of vaccines, I didn't even leave my car! They took my pet carrier, and were back out in 15 minutes and I was on my way. The prices are incredibly reasonable, and the staff is wonderful. I can't recommend highly enough.
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June 2023 by Jordan Smith
I’ve had a lovely experience here. All my concerns have been addressed and I’ve never been made to feel bad about opting out of any anything due to personal preference or finances. My cat has felv and Dr.Logothetti and Dr.shuman have worked with her and I’m really happy with the care. The Techs are also super sweet. They have always reassured me about any results I’ve received. I will miss the staff when I leave.
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June 2023 by Deniece Kuwahara
I took my dog to get stem cell therapy from Dr. Shuman. Unfortunately, he really messed her up. I regret with all my heart taking her to this place.To be clear, my dog was worse after seeing Dr. Shuman than before she had her stem cell therapy.
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June 2023 by Sara Coon
Both the nurses and doctor was very helpful and informative and accommodating for us and puppy loves them
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June 2023 by Alex M.
Dr. David Shuman and the staff at Westside Animal Hospital saved my dog Hollie today from two foxtails she had sniffed up her nose. It has been some of the hardest days of my life, knowing that those foxtails were in her nose and not being able to do anything. I had gone to an emergency vet over the weekend and they sedated her and found nothing. They told me to wait for more signs. Good thing I called Dr. Shuman today instead of waiting. He knew what to do! He had the experience needed to find those foxtails and get them out. I am forever grateful to Dr. Shuman and the staff at Westside Animal Hospital. I finally can rest.
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February 2023 by oshibo
Really nice staff and they answer emails really fast too which is a bonus. The process was a bit confusing as a new client since they have you stay outside, but after you do it once it's straightforward. They're really honest about pricing. No scams here.
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December 2022 by Joseph Tedford
I've taken my cats to a couple of local clinics over the past six or seven years. But not one since I brought them here for the first time. These folks are incredibly kind and never in a hurry. Always concerned that I understand exactly what is occurring with my cats and very sensitive to my concerns over cost. Never allowing the latter to interfere with treatment and always finding a way to make it work.
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October 2022 by Juliana N
I love this hospital. Everyone who works here is kind and understanding. I definitely feel comfortable bringing Clove (cat) here for treatment and checkups. Clove hates her carrier but she likes everyone here because she hasn't been a problem towards any of them. She do be loving attention though ❤️❤️
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October 2022 by Ev Sharp
Lovely people. Truly care about how the animal feels! Currently a litter of foster kittens in the hospital (all healthy).
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August 2022 by Devin S.
We have been taking our elderly cat to Westside Animal Hospital for years and they have only given her the best treatment! The doctors are really helpful and are willing to take the time to talk through what's going on and any questions we have. We never feel rushed. We're always given options on how to treat our kitty with considerations around how it might impact her. Overall we are really happy with the care our cat gets and highly recommend Westside Animal Hospital!