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December 2023 by C G.
Tuve un problema el otro dia mande a mi hermana para pasar a reocjer mi medicamentos pues resulta que no estavan listas encuanto me avian dicho q si estavan hable por telephono y la muchacha Brenda por sierto bien noble siempre es muy agents eya siempre me ayuda y me comento que occupava una nueva receta del doctor. Pues yo estava molesto porque me via dicho una muchacha y me confirmo que iva estar mi medicamento. Rapidamente Brenda hablo a la officina de mi doctor para que El doctor autorizada rapidamente pues resulto que por la ayuda de Brenda pude tener mi medicamento es una de las mejores empleadas.
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December 2023 by Ray F.
They carry the medication my father needs and they deliver. My father doesn't like dealing with them, the are rude dismissive and my dad has me deal with them because he says they treat him as if he's demented. They don't always deliver when they say they will. They are condescending dealing with my wife and myself. When I've had to drive from San Jose to deal with them i found the pharmacy and staff disorganized and confused and confusing. i suggest counting your pills before you leave the store, to make sure you are getting the right count. Considering changing to CVS, even if i have to drive over the hill to pick up my father's medications just not to have to deal with them and their attitudes and confusion. After five years I've about had it and they are going down hill. You'll see from other reviews other clients are dealing with same issues.
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December 2023 by Maria Kint
Judy was so friendly and helpful. We needed to rent a wheelchair last minute and it was very easy and extremely reasonably priced. If you’re looking for wheelchair rental I would highly recommend. The inside of the store is also very clean and has lots of stuff you would expect to find in a pharmacy.
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November 2023 by Larry W.
Hard to beat -- especially for fitting walking boot, other aids to mobility & safety. Have not used for Rx.
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October 2023 by Rachel S.
This pharmacy is a SCAM! They claimed my "insurance wouldn't go through" and forced me to pay full cash price for prescriptions that I urgently needed...that has never happened to me before at any other pharmacy. Ugh I'm so mad I wish I could give this place -5 stars
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October 2023 by Kevin White
great place friendly people!!!
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September 2023 by Raina Singh
Wouldn’t refill my out of state prescription even though I am a student in Santa Cruz and have my college’s insurance.
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June 2023 by Richard A.
Slow and often take an extra day or two to get the Rx filled. Sometimes they involve themselves acting like doctors and don't follow what the doctor's ordered. Plus they are closed on Saturday afternoon and all of Sunday. Also it's hard to get in and out of there because of Mission street traffic.
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April 2023 by Markovich Sycha Gilbert
The pharmacy is pretty but the store its self is pretty awesome. I was told it was ready they just need my insurance cards, so I drove down there, and gave them my cards n then they tell me that it's not available. Three stars are for the store. The pharmacy would get nothing.
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April 2023 by Markovich Gilbert
The pharmacy is pretty but the store its self is pretty awesome. I was told it was ready they just need my insurance cards, so I drove down there, and gave them my cards n then they tell me that it's not available. Three stars are for the store. The pharmacy would get nothing.
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December 2022 by Ryan Foley
So much nicer than other big pharmacies
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July 2022 by Jack A.
Probably the worst pharmacy I visited! Staff are hostile and threatening: "next time you come here I won't serve you! I don't care what anyone else told you!". When I asked the guy for his name, he answered "My name is Eric, and I work here". It's a bit hard to understand why homosapiens would work with this shi*** pharmacy. Hopefully the state will closed it ASAP
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June 2022 by Baxter W.
I moved up to Santa Cruz from San Diego. Needed my prescription changed to a pharmacy up here. I went into the pharmacy up here on 2 separate occasions and both times the woman at the desk went through the transfer paperwork and said it would be a day til I could come in and get my refill. Well when I came back the third time to get my refill they said they had no record of it just like the first and second times. Complete joke of a pharmacy. Went a minute down mission and cvs sorted it out in a day. Avoid this place at all costs if you want to have your prescription available to you when you need it.
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May 2022 by Yanov M.
Worst pharmacy I ever seen. Employees are hostile, horrible service. They have no idea what they're doing and they really couldn't care less. Staff is manipulative and dishonest people!
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October 2021 by Sheryl L.
Most of my visits to this pharmacy were pretty poor :( The staff seems to couldn't care less, defeated, which is always a bad attitude to work with people. In one of my visits, I came to take a COVID test, and an employee named Eric explained that I have to have a printed paper of the appointment. I showed him that his website clearly states that printing the invitation is not required. Eric answered something like "I don't care what's on the website. I'm telling you that next time you'll come here you won't get service". Seems like Westside pharmacy values is to treat customers like trash. Westside attitude does not match Santa Cruz culture. I'm believe that they'll run out of business soon. Please don't believe me. Carefully read multiple reviews about this pharmacy, and get your own conclusions.
