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February 2024 by Joe A.
This branch stole $5,000 from my account. I went to withdraw $5,000 and they "accidentally" withdrew $10,000 and said that their system crashed and that the extra $5,000 will be credited back into my account. Almost 2 weeks later and I still don't have the money in my account. I can't get a hold of anyone that can help me.
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February 2024 by Anh Doan
Today on 1/28/2024. Sunday morning at 10:20am, I went in to to make a cash deposit and they did not process my deposit transaction. Please becareful when you make a cash deposit at this location. They accept my cash deposit but did not process my money! Becareful folks. Please credit my cash deposit transaction Chase Bank!
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May 2023 by Xavier Castro
When you walk into the bank at 4:20 and you wait until they tell you that you can't open up an account because all the bankers are busy, and you're trying to open 2 bank accounts. If they're treating you like that when you're trying to do new business with them, imagine when you're a customer.
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April 2023 by Linda Prakash
Martin Sanchez was extraordinarily helpful. He resolved multiple issues and works very hard. He was able to help me open an account and involved me in every step of the process. I truly appreciate his professionalism.
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November 2022 by Hossein Ghahreman
Lizet Anguiano provided me with fast and courteous customer service ever today.She is super helpful and very knowledgeable. I thought this type of prfesionalism shouldn't be ignored and should be practiced in all Chase Banks.
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February 2022 by Laura R.
Very welcoming place and the banker Samuel Nuñez is the BEST took us in without an appointment and helped us out and answered all of our questions throughly!!!
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August 2021 by kandyce segovia
Came in to open an account with the intention of depositing 60k but was told their banker was not in today so they couldn’t help me. Off to a different bank I guess….
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August 2021 by Alexandra ss
COULD BE HELD AT GUNPOINT. This chase has not always been the best, but come on. Look at this ATM and tell me you don't feelunsafe putting your card there. if they have enough time to tag this many times can you imagine how unattended this ATM is. there can be a gangster just parked waiting for you it's obviously some type of marked territory , so disappointed in the maintenance. Your card may be compromised!!!!! Also i tried many times to write review through phone and kept occurring error. must be why last review is 5 months ago....
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June 2021 by Jeison G.
They have 3 atm inside the bank and 1 had been broken for over 2 weeks. Now all 3 of them don't work. What's the point of having this location if none of the basic necessities for banking are usable.
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April 2021 by Desirae R.
The worst customer service from a bank. I have accounts with shorter life spans at other establishments and they have not denied me access to my own money. I made a deposit, waited for the funds to become available and Chase denied my transaction due to limits on purchases. I called Chase to request access to my own money and was denied. I was than transferred to Fraud taking to a Bill in the Philippines and he told me that I did not have the money in my account. Than refused to tell me when I would since the website, app and customer service representative told me it was available. Funds in the account were all of a sudden not his department. My money will no longer be Chase's department. While I know my accounts and funds will not make any difference to Chase and this message will probably also end in some automated answer, I will be closing my accounts by the end of week. It is disgusting that such a large bank will deny their customers access to what is theirs.
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April 2021 by Sergio Vasquez
In my visit to the bank today, I was a bit stressed by a small problem with my card. I want to thank Lizet for the help, patience, thank you for helping me so kindly, thank you for your excellent customer service. thank u chase my problem was solved.
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April 2021 by CARMEN MIRANDA
So C19 restrictions understood. There is a large lobby 4windows open and allowing 4 ppl in at a time??? Old people waiting outside in the heat is more likely to give a client death by heat stroke than inside standing every 6 ft. Absolutely absurd.Also non customers will pay 8.00 per check cashed. They will not cash checks greater than 2500. Drawn at their Branch. " It's Policy" however it's not posted anywhere. So terrible waste of time.
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March 2021 by F L
The service at Chase is significantly better their fast and no long lines unlike bank of America
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September 2020 by Alexandra Serrano
COULD BE HELD AT GUNPOINT. This chase has not always been the best, but come on. Look at this ATM and tell me you don't feelunsafe putting your card there. if they have enough time to tag this many times can you imagine how unattended this ATM is. there can be a gangster just parked waiting for you it's obviously some type of marked territory , so disappointed in the maintenance. Your card may be compromised!!!!! Also i tried many times to write review through phone and kept occurring error. must be why last review is 5 months ago....
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September 2020 by Sandy P.
This chase has not always been the best, but comeon. YOU COULD BE HELDAT GUNPOINT. Look at this ATM and tell me you don't feelunsafe putting your card there. if they have enough time to tag this many times can you imagine how unattended this ATM is. there can be a gangster just parked waiting for you it's obviously some type of marked territory , so disappointed in the maintenance. Your card may be compromised!!!!!
