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November 2023 by Bryan A.
Okay wow.. I didn't realize that I've already been here once before! Thats cool!I recently purchased a Jeep Wrangler and the windshield is basically vertical which makes it prone to cracks from road debris.. so sad.. Im in town for the Holiday and thought it would be better to replace it here instead of LA since the options out there are booked out for weeks.I filed an insurance claim and they set me up with Safelite repair, Safelite replace but I'm all about supporting local businesses so I chose APEX instead. Let me start off by saying that I am blown away by how quick they were able to get a factory OEM windshield into their warehouse.. I called on Tuesday 11/21 and by 11AM the following day I had a brand new windshield Literally less than 24 hours! Safelite was going to take an additional day which meant I wouldn't have a new windshield until after the holiday.. so 6 days later. When I arrived the staff was warm and friendly. They greeted me immediately and began replacing my windshield before I could even sit down. They had a comfortable waiting room stocked with coffee, water, snacks, candy, and a window tint display so you can see the different types of tint they offer. They also had Christmas decorations up which I thought was cute.It took a little less than an hour to complete the replacement. Once it was done the front desk staff thanked me for coming by, offered me a receipt, and handed over my keys.I inspected my car and it looked great! They even gave me a complimentary bottle of their window cleaner! At first I thought maybe the technician left it in the car by mistake so I tried to return it and they said it was mine to keep.. They also said it was the best one out there so we'll see! Overall I am blown away by their level of professionalism and kindness.. What a gem this place is!Thanks Apex! You have a customer for life!
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November 2023 by Jen W.
Girls in the office very helpful friendly and knowledgeable, when I called for a quote she did everything she could to gain a customer, she had her manager match my other quote and offered rock chip protection for a year with a appointment to come to me the next day. Very impressed with the customer service they provided. The phone service I received was right on point. Thank you girls. Amber and Eileen! OMG I am so impressed the windsheild was replaced faster than I could get a picture. Also I planned on vacuming out my truck but they brought their own vacuum and cleaned up all the glass for me . Thank you I liked that.
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November 2023 by John G.
Got a rock chip around 3pm, called Apex and was told bring it in right then and they'd look at it. I've got film on my windshield so I expected to have to peel it. They were able to do the repair right then and there without damaging the film! Price was reasonable, work was fast and done really well. I am very happy with yet another Apex experience.
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October 2023 by P Mo
I was 700+ miles away from home when we got a cracked windshield. Big Crack.The response time from USAA and APEX was good. The professionalism, also good.I wish I could give them 5 stars but there were some problems after the completion. The problems that the EyeSight on my 2020 Subaru was not working as it should:1) Lane departure was not working.2) Pre-collision braking was not working.3) Adaptative cruise control was not working.3) Driver recognition was not working.4) Some other stuff.I had to configure each one individually, as it appeared. It was stressful, waiting for each one to pop up and have to figure out how to reconfigure the settings. Driver distractions anybody?I am not sure why this happened, but I hope they get a handle on it for other customers with EyeSight, and more.Hang in there guys. New technology requires more education.Oh, PS, I made it home safe and sound, and am still waiting on the paperwork.
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October 2023 by Greg P.
I thought I had reviewed them once before when I had a windshield installed in my motorhome, and I definitely would've given them a five star then although I can't find it, I have now use them again for a side window that was fogging up on the same motorhome once again, they came through perfectly giving me a price in advance scheduling time keeping me informed on what was happening getting it finished when they said they would oh, and the best part the price was exactly as quoted I will definitely be using them anytime I need any glasswork. Thanks, Apex.
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October 2023 by The69buick225
First I want to say they were all very nice and tried to accommodate me with my windshield replacement and tinting. Staff was all very attentive. With that being said, when my windshield was replaced, they forgot to tighten down the windshield wipers and that was a nightmare when i started my car after they were gone. However the owner did come the next day and fix my problem or so I thought. The wipers at this point are fine, but during replacement my windshield wiper hose for fluid was split. I traveled from CA to KY the weekend after they installed my windshield. I thought maybe the line for fluid was just clogged. But I knew it was fine before installation. When I got to KY and had it looked at, the line was split, and it was evident it was easily done during the installation. These are minor complaints with big issues for me. Traveling cross country without proper fluid to my windshield was def not ideal. Hopefully they will read and learn from this for the new guys. Also, the tint for the front windshield, I guess it’s there. I paid $200 for it, but I sure can’t tell. Still feels very warm from the sun.Service: Auto windshield replacement
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October 2023 by bailey landay
Our window broke on our motor home and finding a solution for our specific issue was difficult. We received amazing customer service from Ralph and the crew, compared to other auto repair shops including the dealership we just purchased the motor home from. They were ready for us when we pulled in, came up with a solution, personally dropped us off at a coffee shop, and had the window fixed within the hour. Highly recommend.
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October 2023 by James Skaggs
Great tint professionals and super friendly staff. I’ve had full truck tints and its always done right. Tint quality is exceptional. You wont be. Disappointed!Service: Installation
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October 2023 by Robin Davis
Great staff! Helpful, professional, courteous, quick. Excellent service. Sadly our 3rd visit in a little over a year.Services: Auto rear window replacement
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October 2023 by Emilia R.
Amazing customer service. Window replacing initially was done incorrectly as the seal around window was off and door was not shutting correctly. I did not inspect this before the first team left. Called twenty minutes later and Amber was extremely helpful and polite assuring that they would send a team back immediately to get it repaired. Second time around they understood my concerns and made sure to take me to the car and inspect it to my liking before leaving. Left a whole bottle of glass cleaner and cleaned every window before leaving. Was a decent price for very good service despite the hiccup in installation the first time around. Writing this review especially for Amber's willingness to hear our concerns and having great communication on what she expected out of Apex glass and their quality of work.
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September 2023 by Thomas Martinez
Best tint shop in town. From the customer service, to the quality of work, to the waiting room for customers. Top notch professionalism and fair prices. I wouldn’t go anywhere else for window tint or auto glass needs.Service: Installation
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September 2023 by Brittany W.
They did good work and they got us in quickly and they didn't charge us an arm and a leg to repair a tiny crack. 10 out of 10 would recommend.
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September 2023 by Diane Peffly
I really am impressed with the excellent service, the technicians did a excellent job on my daughter's windshield and passenger window, best service throughout, thank you Apex Glass!Services: Auto windshield repair
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August 2023 by Fidel A.
All I needed was to get the molding fixed on my windshield. I requested multiple business for quote's and they all wanted to replace my windshield. Ryan was the only one that replied and said he will reseal my molding. He had great response time and was very helpful with my car. The price he charged me was really good and better then other businesses. Gotta love ready customer service. I highly recommend Apex Auto and would use them again. Thank you Ryan!
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August 2023 by Leslie K.
*Update* Same day I posted my **** 4 Star review, Ryan, the owner of Apex Reached out to me, and regardless of the "WHAT , HOW, WHEN , WHY , IF " situation wanted to remedy the present status of the window, Ryan proposed, Ryan orders the part, and Les (me) pays for Part and Ryan (owner of Apex) provides free labor!! I was definitely all for that, and again , regardless of the "HOW,WHAT,WHEN,WHY,IF" Situation of the window, this was a POSTIVE REMEDY for both party's, with that said , I brought the car in, APEX ordered the part, and installed the regulator!!! APEX not only took care of the car, they ordered and installed, did everything for me, and" VOLA" all is fixed, and im good to go!!24 hours from now, when tint is dry, my top Is down and ready for summer!!! I will definitely use Apex again , and I highly recommend this business because they stand behind there work %Definitely a 5 ***** star establishment!Les
