Berchtold Equipment Co. is a source for agriculture, industrial, and harvesting equipment from leading brands. The company provides great sales, great customer service, and great service techs. Customers report that the sales, parts, and service departments show attention to detail and promptness, keeping equipment running. The business is described as very competitive with pricing and its service is great. Sales staff are noted as responsive, helpful with questions or concerns, and willing to do whatever it takes to ensure customer satisfaction with equipment. The dealership demonstrates a high level of integrity and professionalism. In one instance, when a tractor experienced a major issue, Berchtold and the manufacturer worked together to resolve the warranty concern, showing they stand by their customers and stand behind their products. This collaborative effort to address issues and ensure equipment is back in excellent condition showcases their commitment. Their dedication to quality, service, and customer care is considered exemplary and unmatched. Many customers state they wouldn't go anywhere else for their equipment needs and highly recommend Berchtold Equipment Co.
This is pretty lightweight compared to other reviews, but I called Mike in the afternoon about a pallet fork and he had it to me (20 miles away) by 7 a.m. next morning. Dang responsive!
August 2024
Thank you Ryan and the team for always taking great care of us! Fast response time and always very helpful.
July 2024
Always are willing to work with the customers to fit their needs.
