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January 2024 by Dawn Pasetta
They are great now. They have super nice and helpful employees.
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December 2023 by Sir Saucey Sauce
The customer service here was great. I'd like to say that the whole team was very helpful especially Monica, she had really great recommendations and went above and beyond to help find the right boots for me :-)!!!
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August 2023 by none
Great customer service & everyone is very helpful and patient. Lots of selections.I spoke with a couple people, but "Cheyenne" was most helpful and went above and beyond...I certainly hope she gets recognized.
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February 2023 by Will E
We had unfortunate events in our lives and had to buy some nice clothing for a celebration of life we needed to attend. The employee's made us feel uncomfortable following us around, then the cashier made a comment about the prices being higher because of people stealing. We didn't feel welcome here. Probably won't be back to this store.
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January 2023 by Andrew C.
Hours aren't consistent like tonight it was 7 and it's a Saturday one of their busiest night out of the week and a week or two ago it closed at 9 and let nobody know that their hours have changed I needed a belt for the weekend for a rodeo and now I don't have one. Thank you so much boot barn
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December 2022 by Ivan Limpido
Amazing place
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November 2022 by Camille C.
The staff here are incredible. The manager Peter was awesome & all other staff members that I spoke to today were just as great.
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October 2022 by Tony L (Cowboy)
I’m a Cowboy that lives in the valley and when I went to this Boot Barn. I fell in love with the place, the employees are extremely kind compared to the one on north broadway and the selection is like a Western Wonderland. I enjoy being in a Western environment.
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September 2022 by Tony “Tony Two Guns” Lepetri
I’m a Cowboy that lives in the valley and when I went to this Boot Barn. I fell in love with the place, the employees are extremely kind compared to the one on north broadway and the selection is like a Western Wonderland. I enjoy being in a Western environment.
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August 2022 by Crazy C.
Another great visit here! Peter took care of a couple hats for me and they came out amazing!
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June 2022 by James Moses
This is a great store! Fresh merchandise, lots of it, good prices and plenty of helpful staff if you need help. Shout out to Alicia, the store manager, for being friendly and very personable. Get your picture taken on their couch if you get a chance!
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June 2022 by Grace Kirschner
Friendly service and excellent selection, even in less common sizes
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June 2022 by Kyle C.
THEY SAVED MY LIFE. Literally. I almost became a statistic for the ticker on the nightly news. We were running late to family photos. My wife is trying to get the kids (1yo & 10 weeks old) put together as an mom would... & I? Well I-opened my suit case after our long 4 hour drive to find my shirt is missing. ( of coarse it's not my fault. But, not the point of this story.) I called Boot Barn, they heard the angst in my voice, pleading them not to close!! They stayed open for me as I went down the 101 at Moch 4, burning $7 p/g diesel like a chain smoker at an AA meeting. The staff got me my shirt as my wife was sharpening her knife on a wet stone. We made it to the photos. My smile was genuine, like it was the first day of the rest of my life. My wife's was that of a prison guard with the power to withhold meals.
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December 2020 by Nancy Chuba
Today I went there and brought back pants that were to short I was greeted by a nice young lady and she helped me out But when I got to the register the manager rung me out and was very rude when I asked questions concerning my sale Apparently when my bf had a discounted gift card for $15 dollars it was not honored on my exchanged item because it was a different brand Well when I asked about it the manager was rude to me and saying no we can not apply it because it’s not the same style brand Um it was a gift card he got and used when he bought my jeans Very disappointed in staff but love the store