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June 2022 by Brown Kym
Champs is absolutely ordinary a bald face liar regarding discounts ...They have nonethey make it very difficult for you to get it and when you do it's a $5 one stop the b******* just say we don't have discounts
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January 2022 by Jon McIntosh
Absolute joke. Order shoes for my son a month ago. They still haven’t shipped. I reviewed them on their own website and they said that my review didn’t meet their standards so they wouldn’t post it. A total joke. Never go here.
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April 2021 by Jewell J.
Went in this store 4/10/21 Saturday due to my previous great experience a few weeks ago. This time I was assisted by Jesus J. This guy was on remembered my last visit with another sales person. Who was outstanding as well. Jesus J is polite, professional and has great product knowledge. As a result I bought another pair of sneakers. This store is outstanding.
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March 2020 by Goku Black
Good store overall, the only reason I’m rating 4 out of 5 stars is because they try to pack dirty display shoes along with the cleans ones they have in the back.
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December 2019 by Kevin Ersoy
Awesome staff
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November 2019 by Adrianna Payan
They have a really good selection of shoes here
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October 2019 by David Anciola
Nice employees and good shoes
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September 2019 by Mlg4000
Got cool shoes
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June 2019 by Irene Ryan
Love shopping here
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March 2019 by S
Restock quickly is all I want lol
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March 2019 by Adora Capiral
I've never left a bad review before nor did I ever feel it was necessary to. But today, I was triggered with this particular experience. I came in 30 minutes before closing time hoping to get a gift for my friend. I was hoping to be in and out. I wasn't asking for top notch customer service, but come on! I didn't even get a simple acknowledgement as a customer. So, I went to the only person there earlier tonight. I had to show her the color and style of the shoes I was interested in buying for my friend hoping she can direct me to it, instead she gave me an uncomfortable, irritated look as if she couldn't wait to kick me out of the store. Gave me an attitude with an unpleasant tone and corrected the the color name I may have mistakenly pronounced. Oh and the rolling of the eyes. I'm sorry for asking you a question. I'm sorry for trying to do business with you. If you don't need my business, I'll be more than happy to go elsewhere. Someone please check on this young lady's customer service skills. It's not rocket science to be a decent human being. I get people have bad days, but at least be decent. I won't be back.
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February 2019 by Paul W.
I had a very poor customer service experience tonight at this store. My son wanted a pair of basketball shoes so my wife called the store and asked if this particular brand was in stock and if they had my son's size. The staff person said they had the shoe in my son's size. My wife asked that they leave the shoes out for my son since we were planning on going right then. The staff person agreed to do that. We drove 20 minutes to the store only to be told that they had the shoes but because the release day was still a few days away they couldn't sell us the shoes or even let us try them on. I asked why they didn't tell that to my wife when she called and before I drove to the store and all the girl could say was "I didn't see the release date." She couldn't even bring herself to say "I'm really sorry for the inconvenience. I made a mistake." Very disappointed with the customer service. Go to Dicks Sporting Goods for your shoes.
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January 2019 by Ghostboy-_- 1235
The employee that attended me was not the best. We waited 1 hour for some one to attend us and when they did he was in a bad mood.
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January 2019 by Rosanne Marquez
Alot of good sales
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January 2019 by Clyde Smith
Shoes are wack as hell no variety