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August 2023 by Stanton W.
I have had nothing But absolute horrible issues with chase bank. Their customer service is horrible. Their credit cards and ATM cards are never available for use when you need them. Their ATMs are constantly broken. I have nothing good to say about Chase Bank. Go to a credit union or any other bank besides Chase and you will be much better off.
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November 2022 by Brandon D.
Customer service is a joke , when going into a bank you expect the employees to be helpful and not tell you to just call a number for help.
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August 2022 by Tomás Sánchez Enriquez
I Bank with Case, I went to make some changes on my account, the branch on Broadway and Betteravia in Santa Maria Ca.The employee that assisted me was racist or whatever you can call it. He asked me for my citizenship or green card even when I handled him my Real ID … and this individual was African American guy, ? never happened to me before!?
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April 2022 by Danny Torres
More outdoor ATM machines are needed at this location.
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February 2022 by Ryan Coffey
Opened up a business checking account with Bert and he was excellent. Very friendly, helpful, and made the process a breeze. Banks aren’t my favorite, but I definitely recommend this bank! ??
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January 2022 by Kevin L.
Marcus did a great job helping me and my mom out on our safety accounts . Thanks Marcus for making it easier and quick for us! -Kevin Le
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October 2021 by Kristin Kekoanui Smith
Best bank everywhere with locations in every city & customer service on the phone & in person with a teller is always quick courteous & kind.
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September 2021 by Lisa J.
I have an account at this bank, and went to get cash on a prepaid Visa card for $50 and they told me there system to preform this transaction was broken and has been broken for months. So they couldn't help me. How is it possible that a bank in the year 2021 can have a system down for months that no one can fix. This was a b******* answer and I was directly lied to by one of there tellers. This bank should be ashamed of them self, because they can't provide services for the clients.
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March 2021 by T P.
I don't know what happened to Chase-referring to Chase overall as a bank/banking service. They used to be one of the best. Sure wish I would have checked the Better Business Bureau before getting involved with them again recently: Oh wow, these people were the absolute worst.
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February 2021 by Eduardo Ahuatzi
Really bad experience With one of the tellers . She said to me “ do whatever you want “
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August 2020 by Raul Santos
Nice customer service
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July 2020 by India Hoffman
I had a really great experience with Jennifer Urrea the other day. I don't normally write reviews but her customer service was excellent despite my unusual problem that Chase was not able to help me with over the phone. I'm so glad I came in to this branch!
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July 2020 by Natalie G.
July 2nd at 11:45 a man named Fernando helped me. He was so knowledgeable and helpful and pleasant. His customer service was amazing and thats not something I usually associate with a bank. He was warm and friendy and seemed genuinely happy to help me.Ten stars for Fernando and his Five Diamond Service! Thank you for your help
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June 2020 by Angelica
I had a question for my account & Amanda was very courteous. She took the time to look it up to get an exact answer & was able to make a change to help me out even more, so appreciative. She provided valued customer service. I did not even have to wait long for my transaction. Thank you chase bank for always being great!
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June 2020 by Pandavas 5
Bad experience while opening account.