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February 2024 by Sarah Baeza
Super confused about why so many 1-star reviews!? ??♀️ I arrived 5 minutes before they opened, waited in the lobby for about 10 minutes, and had my blood drawn within 5 minutes. Fast, Comfortable, and extremely polite. *Thank you Barbara! ??♀️
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January 2024 by Sam Moreno
Believe the reviews! This place is insufficient and very unprofessional.
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July 2023 by Daymeon Wails
This place needs to start taking appointments. I, like most people, don't have the luxury of being able to drop everything for 2+ hours and wait for my name to be called. It turnes a 15 minute procedure into a half day event.The staff is beyond friendly, but that doesn't make up for the egregious wait times.
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February 2023 by Jmor
Slow slow slow!! Hour and 1/2 wait to draw blood. Very slow here.
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October 2022 by Tina Ignazsiando
I never have to wait long, the blood draw is quick and the nurses are well trained, so it's not nerve-wracking or full of trial-and-errors. Everyone is nice and treats you like a human being, the waiting room is warm, comfortable, and non-depressing unlike other labs. I always go here. Nowhere else.
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February 2022 by Lori Harding
Very unfortunate. I just waited 30 minutes and no movement anywhere. I went back to the desk to ask about timing etc. TWO hour wait I was told. Really ? I was not offered that information to begin with I let the young lady know that needs to be advised to patients. Don’t just tell them to have a seat. Not acceptable. I get it covid and staff storages. But Communicate !
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November 2021 by Kelly L
Always good, attentive, friendly service here. I go here for all my labs.
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November 2021 by Amber Ignazsiando
I never have to wait long, the blood draw is quick and the nurses are well trained, so it's not nerve-wracking or full of trial-and-errors. Everyone is nice and treats you like a human being, the waiting room is warm, comfortable, and non-depressing unlike other labs. I always go here. Nowhere else.
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July 2021 by Lisa Walker
I have never had any problem,with this lab or clinic. Sometimes it is hard to get through on phone. Service has always been great from doctors,labs,pharmacy. Keep up good work
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December 2020 by Ruth Buma
All contact with this group has been professional and kind.
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August 2020 by Anna Blundell
I was kept waiting 3hrs for my 1hr glucose test for gestational diabetes. By the time I went up to the desk and said something it was too late to get an accurate blood test and I had to take time off work again on another day to do it all over again because the receptionist misplaced my paperwork. I was sitting in front of her the entire time waiting for her to acknowledge that I hadn’t been seen yet and her timer for me went off hours ago. She gave me the glucose drink hours before and saw me still sitting there and continued to socialize with her coworkers (talking about Instagram live videos, rolling her own cigarettes, getting the locks changed at her house, etc.) instead of taking initiative for her patients. I should’ve said something sooner but I wasn’t sure about the time frame needed for a glucose test and didn’t think it was my responsibility to remind her I needed to be seen. A lot of the staff apologized to me (but not the receptionist) and I even got a courtesy call about the incident which was nice. I understand everyone makes mistakes. I just hope this doesn’t happen to anyone else. If you go in for a glucose test please set your own timer and be your own advocate to make sure your blood is drawn in a timely manner.
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August 2020 by KiTTy CaT
My son has some labs that needs to be done but first i need to pick up a kit per his doctor. I get out from my work at 3:30 and I drive the fast I can just to arrive at least 10 minutes before they close and I can't believe that they close 15 minutes early today is my second day and they can't do anything to at least give me the kit.I don't know why they change the time if a lot of people works it was much better before
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March 2020 by Krystal McPherson
I have been trying to schedule an appointment and my experience has been absolutely horrible. Every questioned I had they answered with attitudes and I am just now setting up my appointment with a doctor that I was never authorized to see. There was so much confusion and stress at a time when I need to be under as little stress as possible when visiting with the doctor.
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November 2019 by Nicole F.
This is the best labatory in morro bay bring my mother in law here all the time They are so friendly here and helpful and kind when pulling the blood They have a little water and coffee station for us while we we wait The longest we have ever waited was 10minutes
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June 2016 by Andrew P.
Warm and inviting waiting area and staff. Clean and updated interior. Located in the Marian Hancock Medical Building, they do EMG, DXA, and other lab work. Call ahead to make sure they can do your procedure. Don't forget to visit the coffee shop in the main lobby. Bear in mind that the parking spaces in the lot are small, yet they can vary in size. The staff was helpful in making reminder phone calls to ensure my attendance. Arrive 15 mins early to accomplish all necessary paperwork. Remember: if you're early you're on time. If you're on time then you're late.
