-
March 2024 by Amy B.
Eduardo is an amazing customer service associate. He is calm, cool and collected, has an answer to every question and is such an asset to your company. I will continue to rent through enterprise because of his top notch customer service.
-
February 2024 by Daniel Cole
Since my rental car had a Nevada license plate, I can only assume it came from Vegas. The car smelled like a motel room carpeted floor. It was pretty disgusting for a week. Other than that the car was great. I have no issues with renting from enterprise.
-
February 2024 by Terrease Rebecca Aiken
Enterprise - Santa Maria was excellent! I appreciate the friendly customer service and clear communication regarding my rental.
-
January 2024 by Faustino Diaz
Very rude.
-
December 2023 by Patrick H.
I made a reservation for a full size SUV and when I arrived the clerk insisted on multiple telephone numbers. A total data mining scam. It didn't matter that I had the proper ID, credit card and insurance. The clerk wanted the data mining. I ended up canceling the rental and I went next door to Budget. I was out the door quickly with a full size SUV at half the cost and without the data mining. Enterprise lost and easy rental to the competition and a customer who will not back.
-
November 2023 by Mariahelena Hernandez
The customer service is very good although I use enterprise quite a bit and I have always felt they need more personnel, especially during busy times, the staff is always running and doing as much as possible with many in the lounge. also I feel they need to stay open later on Saturdays. Other wise a great shoutout to the personnel they just were so accommodating to me I had a very long rental and they even were super nice to change my rental car for me during the time.
-
November 2023 by A H
Enterprise made it easy for me to drop off my car at another location close by, though picking up the car on the weekend meant that I had to go further than I wanted to due to some offices being closed.That being said, the people were very helpful, especially Candice (I apologize for any misspellings) at the Grover office. They even made sure to check the CD player for a CD that I left in there and I was able to pick it up later.
-
November 2023 by Jeanette Steller
We needed to get a rental last minute on a Friday late afternoon and the Santa Maria Enterprise stepped up and got us a car very quickly! Thank you!
-
September 2023 by J Childers
They wanted 100.00 deposit so I gave them my card and they charged 175.00 when I called they made it as if I was wrong for asking why did you charge 175.00 and from there sm enterprise basically I'm full of ..... still no money. P.s. go to enterprise in SLO great customer service, thank you,
-
September 2023 by Stephanie Lee
Cody helped me get a rental car for one day while my car was getting repaired. He understood my situation and got me what I needed with courtesy and efficiency.
-
August 2023 by Katherine A Taylor
Am a regular customer and everyone at Enterprise is super helpful. I switched from renting from your competitor because of the customer service. Thank you to the whole team especially Serinity who is always cheerful her outlook is appreciated.
-
August 2023 by Thomas Ochoa
Hello- we’ve rented several vehicles the last couple of months and we continue to get great service. Great job to Miguel and teammates!Thank youTom
-
August 2023 by Raul Domingo
Manager and staff are excellent. They greet you when you come in even if they're already helping someone else. It makes me feel welcome. I only rent cars from them because they treat people right.
-
July 2023 by Alejandra T.
I first want to say THANK YOU TO THE ASSISTANT MANAGER SHE WAS VERY NICE AND POLITE . So sorry I can't remember your name. It was a smooth process returning the rental car. Thank you for all your help.
-
July 2023 by Lorena Q.
Wow after having a confirmation email for 1pm and ready to pick up a vehicle Eduardo who is apparently the Branch Manager said the place of business was closed. He was rude and did not offer any other solution. Also notice was also rude to customer on the phone. First time being in Santa Maria very disappointed!