-
October 2023 by Aaron W.
There is absolutely nothing but amazing, above and beyond service here. Great customer service starts at the top and the store manager Jazz sets the example. He had the "pleasure" of me making my lack of planning his emergency. He didn't skip a beat printing hundreds of booklets 15 large signs and a few other things. He was ALWAYS willing to get it done for me and in a quick manner. High quality work, very quick turn around and all done by a friendly staff. THANK YOU GUYS!
-
July 2023 by Sharell Whipple
What a fantastic team! They helped me print the pamphlets I needed and assisted me with paper options, gave me samples, a bulk discount, and completed the project quickly! They were super friendly and patient. I will not hesitate to return again!
-
March 2023 by Heidi Parkins (Cramer Consulting Group)
The staff is great on assisting me with my flyers I get printed and any of my shipping needs!! They have always accommodated me with great customer service!
-
December 2022 by Julian Mares
Super friendly staff. Drive extra to go to this specific location because they just always handle my stuff with extra TLC. 11/10 would recommend them for your shipping needs.
-
December 2022 by Nicole Freche
I wanted to create card board cut outs of ourselves and our dogs for our wedding. After being frustrated with other companies not accepting my photos due to low resolution, I turned to my local FedEx for help. I got to work with Robert and he was SO helpful! Although cut outs aren’t a full service FedEx provides, Robert was able to work with me to make it happen. He gave me tips on how to choose the right picture, managed my expectations, and helped me understand how the final product would turn out due to the low resolution. Once the cardboards were created, I just had to cut them out at home. The cutouts came out perfect for our photobooth and our guests loved them. Thank you Robert for taking the time to help me and make this project a success!
-
August 2022 by Rosenetta Delaney
Friendly and helpful
-
July 2022 by Cheryl Elliott
Great staff and very efficient.
-
June 2022 by James S.
I had a package that was supposed to be delivered on 6/9 22. Now it is 6/11. Package has not arrived and nobody can give me any answers. Totally incompetent.
-
January 2022 by faridur rahman
I want to acknowledge one of the employees here. I've interacted with Robert several times in the past few weeks at this store. He is always helpful, patient and pleasant to deal with. Thank you!
-
January 2022 by Snoopy101x
Went to this FedEx earlier tonight to ship off an item to an acquaintance located at a military facility in another state. When I inquired as to whether or not this would be a problem I was informed that no it wouldn't be.Even on a sign at the register it reads "We'll packaged it for you and ship to anywhere in the US."When I was asked for the address I provided a P.O. Box, which last I checked counted as "anywhere in the US," and was promptly informed that that was not going to be possible.When I asked for my package back I was informed that I would need to pay a "packing fee" before it could be returned to me. Essentially my package was held hostage until I could pay the "ransom" simply because FedEx DOES NOT SHIP ANYWHERE IN THE US.I'm pretty sure having those signs at the front counter constitutes false advertisement.Never using FedEx for any shipping ever again. UPS for life. At least they ship to P.O. Boxes.
-
November 2021 by Monica T.
Very helpful! I was trying return back some items and the process was so easy. Just gave them my package, they scanned my items and i got a receipt and thats it! Quick and efficient
-
May 2021 by Caity McCardell
Excellent knowledgeable customer service with a smile. I LOVE that - makes my day. Thanks, FedEx Santa Maria!
-
February 2021 by Irene Marquez
I own a fat Cavitation Company in Santa Maria California, I had an issue the opening day I was moving into my commercial space and the vinyl I ordered from a different company came in incorrectly. Within an hour they made me a brand new vinyl and a brand new poster to pick it up. I got it back to my business and I realize the image was extremely pixelated after working with me to try to fix it they realized I couldn’t get the file to switch to what they needed. Instead of blanking me they gave me a full refund.Even though the poster it’s self did not work out everybody there was extremely nice and extremely professional. They fixed all my issues with no comments questions or concerns. I will definitely be going back for all my printing needs!!!
-
February 2021 by Jesse Benitez
Waiting for far too long only 1 associate
-
August 2020 by Andrea F.
I've came here a couple of times & each time they've been helpful & their customer service has been great. Specifically this time, Nery, was very helpful and made the return process easy. Thank you so much!
