Heritage House Liquidators is a business that has received mixed reviews from its customers. While some customers have had positive experiences with the owners, Carolyn and Jim, who are described as delightful, knowledgeable, and accommodating, others have faced issues with poor communication, lack of transparency, and questionable accounting practices. The positive reviews highlight the business's great website, helpful notifications, and good bargains. Customers have also appreciated the professional and courteous service, as well as the smooth operation of the estate sales. Some customers have even developed a close relationship with the owners, considering them as part of their family. However, other customers have had a different experience. They have reported issues with the business's handling of items that were not theirs, poor accounting methods, and unauthorized price reductions. Additionally, the disappearance of half-drank liquor bottles from a private cabinet has raised concerns about the business's integrity. Overall, Heritage House Liquidators seems to have a mix of satisfied and dissatisfied customers, with the positive and negative experiences varying greatly. Potential customers are advised to consider these reviews carefully before deciding to use the business's services.
things started out great but soon, the extreme lack of communication began. I agreed for them to sell items that were not mine at the estate sale. What a mistake. They disguised what belonged to whom, making it impossible to have a proper accounting. other companies number each item, they did not. they did the extreme price... read full comment
July 2022
Carolyn and Jim with Heritage House Sales are simply the best. We always like to look for their sales on the weekends. Theirs sales are well organized and items are reasonable priced. Looking forward to their next estate sale and checking out their new store front in Santa Maria!
November 2023
Owners are a delight (and very knowledgeable), they have a great website and helpful notifications, and they offer good bargains
