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November 2023 by Heather DeMoss
Let me start by saying, as a small business owner, I have never left a bad review. I have had some bad service, but nothing like this place.We got a call from them about a year ago, saying that we needed a new roof on one of our houses, on our property. My husband explained to them, that 1. that house is unoccupied, and doesn’t leak.. 2. Being a small business owner, right now, with all of this craziness the last couple of years with Covid and inflation, we don’t have an extra $10,000 laying around.We hadn’t heard from them in a while, so I had my husband call them months later, and they said we were no longer insured by them. Our house has been insured by them for 33 years, and we never made one claim. My husband said that we needed to be added again, so what do we need to do, if we can’t afford a new roof? They said, “we aren’t taking new clients right now.“New client??? After 33 years, we are a new client?I am disgusted by this business, and their non loyalty to their customers.
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January 2023 by Steven Ulrich
Michelle has worked with me every step of the way and I would recommend her to anyone interested in a great customer experience!
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December 2022 by M S
They know well the in and outs of their business, and provide this knowledge to their clientele, therefore saving a lot of time and frustration looking for it somewhere else.
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December 2022 by Andy G
Michelle and staff have always been very courteous, friendly and efficient. They always make me feel at ease when explaining things I'm not certain of.
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December 2022 by Leslie Reid
Brianne Jones has an excellent knowledge base, provided extensive education, and customized my account.Michelle Horenberger is my fantastic agent. I would recommend this company and Allstate branch to anyone that is in need of their service.
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December 2021 by Cheli B
Friendly staff that helps you get what you need for your needs. At a awesome price. Also when you have a question Michelle is on it right away.
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December 2021 by Robert Rice
My auto insurance keep going up with a perfect driving record, zero accidents/tickets. I shopped every agency and Allstate gave me the best rates with very professional service. Highly recommend!!!
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December 2020 by Pedro Gonzalez
I've had renters insurance with all state for 2 years now and have not had a single problem or complaint. They're easy to work with and offer not only competitive but super affordable prices.
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December 2020 by Jewell Johnson
The agents were amazingly friendly, and very helpful in choosing the best insurance for me. Also, the Price was much lower than my previous National Company!
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December 2019 by Judith Mackey
Michelle has gone out of her way to provide excellent service in many ways and everyone I've interacted with has been helpful and professional as well.
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December 2019 by Toni W
She and her crew have always been very helpful and responsive. They go the extra mile for those they service! Thanks Michelle!
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December 2019 by Robert Apple
Michelle is very professional and so easy to work with. If there is any question or problem, Michelle handles it with ease.
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December 2019 by Sharon Moore
Great office staff. Knowledgeable nice and helpful. Getting a new policy or reporting a claim is hassle free.
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December 2019 by matthew guzman
Michelle Is awesome! An insurance agent that truely cares. We had an accident a few years ago. Michelle Took care of everything. Sent a card and flowers wishing us get well. It was sweet
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December 2019 by Ernest Greenwood
Excellent and fast service..For the claims I have filled on both home and auto each one was handled ASAP with personal and professional service. I highly recommend Michelle and her staff where you are in good hands..
