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September 2023 by M F
Not open on saturday. Will be switching to chase bank in town for this reason. Lines are longer since the switch from rabobank.
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June 2023 by Daniel Rodriguez
This bank has a lot of bad reviews on google. I’ve been to 3 branches arroyo grande Guadalupe and the Santa Maria location on battles and I never had a bad experience.
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February 2023 by Mariah Mahony
Worst customer service
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September 2020 by judy de Silva
The most disappointing service you can get. No Merchant teller no service. Even if you have being a loyal customer for 20 years. They open at 10.00am and you can't be in line with a load of money. How about the liability of being robbed then you go in and have to wait in line with all that cash. What a service.
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July 2020 by Bob Guise
I tried to log in to my account and it told me my user name was not valid. Then it told me I was locked out of my account and gave me a phone number to call. I have been calling the number for two days and all I get is a recording saying that they have a high call volume and I will have to call later. This has been going on for two days. I told them to email me a temporary password 10 times and still no response. Their service sucks! When this Covid is over I will change banks.
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June 2020 by Ashley Ashmore
Drive up took 30 min...way too slow and disrespectful. Hire more help
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April 2019 by Ray V.
The only reason they get any stars is the AMAZING staff at the local branch especially Doreen Gomez! The staff is only reason I keep my accounts but today that will change. Constant overdraft fees and not explaining why, constantly putting stops on my card due to online shopping that "could" be fraud but is always me, constantly getting declined for anything over 300 as may be fraud. This bank is more concerned with protecting themselves. The main customer service line is a joke. Super rude people and they are located in my own town. They have such attitudes and are in no mood to help. And yes the ATM's are always down at this branch! Again branch staff is amazing but every other aspect of raboank is horrible! Steer clear from this bank.
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June 2018 by Heather Rodriguez
Not open on Saturday's. Very inconvenient.
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June 2016 by Justen Christensen
This institution has been more trouble than its worth. Find a different place to bank.
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February 2016 by Jay W
Great staff. never too busy.
