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March 2024 by Melissa U.
Good finds and steals when fully stocked, however they need more options available as there is alot of foot traffic which means there needs to be supply and demand. Somewhat organized at times but sometimes bare and empty. The number one complaint i would say is customer service, 2 days ago I had a new staff member (very young woman with heavy makeup talk to me in a very odd/disrespectful manner. The new staff need to be educated and trained on proper customer service manners, they don't know how to communicate to customers if a part or product was put on the shelfs correctly, don't accuse the customer--ask a coworker for advice or manager before you go accusing them on something. I only bought a $10 valued item and she asked me if I stole this leg that was in it, it was a little plastic leg for crying out loud i thought it came with it. Kindly tell the customer, sorry but this doesnt go with it. Dont talk down and say this doesnt belong here why did you put that here, most of the staff here have been very kind. Get it together people common customer service skills arent that hard to learn, believe me Ive worked retail.
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November 2023 by Justin Salzer
This is the first TJ Maxx, where it basically has a nonexistent men’s section, no men’s shoes, a minimal amount of quality items for purchase, is incredibly, incredibly unclean and unorganized, and just feels like chaos…This is more like a Ross where I live. Incredibly disappointing and sad. I thought California would have better.
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September 2023 by Suze Cody
Great store. Lots of nice things. Different things. Bought a nice Nautica Wallet. Great price.
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August 2023 by Sylvia Chavez
Found lots of nice things. Will definitely return again next time I'm in the area.
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June 2023 by Lester Bridges
Good finds, great service and employees are efficient and friendly but the line to the register sometimes wraps around but that’s even when there enough cashiers. Not a bad bad thing but just make sure you’re not in a hurry.
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February 2023 by Wendy Garcia
I love my London Blue Topaz ring among the many other treasures I find at T.J. Maxx! Shay the manager helped ring me up. She is so sweet and professional! Shay also informed me about the monthly drawing and a chance to win a $500 T. J. Maxx Gift Card! ?
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February 2023 by Renea Nicodemus
I adore this store! You can find just about everything you need here! Customer service is outstanding! I've shopped TJMAXX since 1979 when they opened a location in Long Beach CA! ❤
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February 2023 by Rben Rosa
Had good clothes for guys but not that much clothes and not that well organized but you'll find good stuff
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January 2023 by Woofles Nookington
Employees are very helpful and they have good stuff and little trinkets
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November 2022 by Camille Romero
the item i continually look for was there, they regularly get stock in and immediately stock the shelves. Any worker seems to know about shipment status, when it comes in, when it's going to hit the shelves,etc.
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November 2022 by Sergio Hernandez
There aren't many option on men clothes.
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November 2022 by Sandra Roberts
Clean, well organized, and we'll staffed. There were several staff members that offered help or side kind words as I shopped!
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November 2022 by Randall Rich
Service was excellent, just difficult to find because their selection was very limited.I needed a man's wallet. Even though limited, I found one.
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September 2022 by Ernestine Gallardo
Love this store. They keep it up. Good prices on name brands
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September 2022 by Jorge Guzman
Love this store,great people.
