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October 2022 by James Coon
Good customer service and the U-Haul truck worked out very well.
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May 2021 by Brooke L.
We needed to rent a car tow dolly for a long distance trip. U-Haul called to inform us that we needed to pick it up at the Betteravia location. The couple who run the location are kind, helpful, thorough and committed to making sure you are safe and fully trained on the equipment you are renting. They hooked everything up for us and then made sure any and all of our questions were answered. They took time explaining all the straps and chains, and told us how often to verify the surety of the vehicles stability. They focused on our safety and the safety of our tow. We arrived at our destination safe and sound, the vehicle in tow was always secure. I am sorry I did not get their names, but they definitely deserve recognition for a job well done and an investment in good customer service that I seldom find at U-Haul. Thanks, again!
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February 2021 by Matt Watkins
Nice place
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December 2019 by sheila plourde
Trucks clean and filled up with fuel
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October 2019 by James McGuire
i move so i uhaul
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August 2018 by Im A Mac
They do not accept cash. They don't answer the phone, it goes directly to UHAUL 1-800 number. The guy at the dealership was nice enough and they had the 20 foot truck that I reserved. Don't panic if they don't answer the phone, they will be there when you arrive.
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July 2018 by David Shirley
GREAT company, nice man to talk to. Truck's are in heavy demand. Make sure to get a reservation ahead of time.
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June 2018 by Brian Thomas
Fast friendly service they make it very convenient. In and out
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December 2017 by Codey B
Called ahead of time to make sure they actually had the 26 foot truck I reserved. 10 minutes later I got there and they claimed the truck had just been rented and left. When I said that can't be true because it always takes 15+ minutes to rent a U-Haul, the owner simply said “Sh** happensâ€.
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September 2017 by Cheyenne Wells
Very nice people 😊
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April 2017 by Alicia Coburn
This location saved me! Truly thankful!!! I made a reservation with Budget off of Broadway for a truck rental, when I showed up they said they had called me that morning (which they didn't, no missed call or voice-mail) to let me know they were trying to find a truck for me in LA and if I can pick it up tomorrow. They also had the wrong pick up time listed. I couldn't wait because that's the point of a reservation, to move when everything is scheduled so I had to scramble to find a truck. The lady was not helpful at all. I will never use Budget again, I can't understand how that location is still open. U-Haul however will continue to get my business. The truck runs great, plus it's over $150 cheaper. Thank you again!
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April 2017 by Peter Sproul
Friendly staff
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September 2016 by Mike R.
Left phone messages last weekend, and this weekend for equipment availability. Not 1 return call. How do they stay in business? Called the Orcutt location. They got my business both times. Go there.
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May 2016 by D Velasquez
Good deals friendly staff
