Warehouses in Santa Maria, CA

6 locations found near Santa Maria
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“Currently experiencing low quality customer service and negative attitude from an employee who didn't want to help me purchase the item I needed. My friend was shopping and asked an associate if they could grab an item off a pallet for them. The associate replied that they did not have the item in stock even though my friend pointed out that the item was on the higher shelf. The employee repeated that they do not have the item available on the floor. After hearing my friend's attempt to get help I then roamed the store looking for an employee who would help me. After finding what seemed to be a supervisor, I received the help I needed after the first associate came back to check the isle again, even though the other supervisor and I found it. He walked the isle and still did not see it until I pointed it out again. Once he came back with the lift to get the pallet the employee then continued to make remarks to his colleague that defended his poor attempt at stocking the shelves. Still leaving 5 stars to not spread anymore negativity but this employee needs to practice their service skills. They did apologize once he handed me the product I asked for but it shouldn't have taken us 20 minutes to get the item or service my friend politely asked for.”

3.8 Good79 Reviews

“Ive been with them around 2 years.. Best prices i have found in the S.M. area. Secure place friendly staff. Definitely recomnd this storage. They are usually fully occupied so if they have an open unit get it before someone else does?”

4.7 Superb15 Reviews

“We had an ongoing problem with a laundry washer we purchased in August of 2022. We had the repair person come out on 3 occasions. he replaced all the parts on it but, it still would not work correctly. We contacted Whirlpool and Idlers (Santa Maria) directly. I was routed to "Lucy", I explained the issue and she assured me she would help by reaching out to the manufacturer. She insisted her and I were on the same page and, 3 visits by the repair person in under a years time is far to many, this was a new unit and it was a lemon. Lucy asked me to give her a few days to work the issue and what we were after was a store credit so I can purchase a new unit. Within a weeks time, Lucy called me. She stated i will be getting a store credit and I can come down as early as that upcoming weekend to purchase another washer. I went down to Idlers that following Saturday and was in and out with a new Speed Queen. it arrived that following Tuesday, I couldn't be happier, Thank you again, Lucy, for making it happen! We will be back, very pleased with the effort Lucy put in to get us the credit but also the short time it took to get us the new washer.”

5 Superb2 Reviews

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