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“I am writing to express my sincere appreciation for the exceptional service I have received from Ms Ericka and Mr Danny, during a recent visit to EXTRA SPACE STORAGE regarding a storage, both individuals exemplified professionalism , patience, and genuine dedication to customer care their willingness to go above and beyond standards expectations was eident in every interaction what impressed most was their genuine interest in my well-being not just as a customer, but as a person seeking security and understanding during a vulnerable moment. Their commitment to fostering a welcoming environment began from the moment I walked through the doors of EXTRA SPACE STORAGE. I noticed how they treated each question as important, offering thoughtful answers empowering me to take control of confidence. Their professionalism shined brightly in situations that demand both expertise and empathy.
Gee guess I better identify who I am, my name is Connie Tarango”
“Candy was a pleasure working with! She was very helpful. She made the experience easy from start to finish. Would definitely recommend my family and friends that are in need of a storage unit to come see and do business with her!”
“There’s so many storages in this city but this one really STANDS OUT! Not only is the facility super clean and secure, the owners are amazing! They are one of the sweetest people I’ve met. I have been renting from them for years now and never had any issues! You can tell they really care about the facility and their customers by the way the storage is kept. I can’t recommend them enough!🩵”
“Jennifer, the manager was amazing. Gave an amazing tour and was extremely transparent with any questions I had. I work in customer service also, its easy to tell when someone is top notch at what they do. Respectively.”
“The staff was great to work with. Helped me out of a small into a bigger with no problem and got a great deal! Hopefully never have to move again and need a storage but if ever do I'll be sure to go back!! Thanks guys, keep up the great friendly service.”
“Very friendly and helpful. Units are clean and well maintained. Units with air conditioning are available. The facility is conveniently located and value priced.”
“Todd was an amazing help concerning my Dad's estate. We communicated mostly by phone due to living out of the area. He was professional and accomodating when closing things out. Thank you for everything Todd! (I apologize for not writing this review sooner)”
“Jessica is the most amazing person ever! She’s super sweet, always has a smile on her face, and she’s really passionate about her work! I appreciate all that Jessica has done for me?”
“I’ve been using this place on and off for the last 8 years and they have been great. Ed and is family and very friendly and their dog Carlos is so sweet. Never had any issues with
availability or accessibility and they’re definitely the cheapest around. Would use again if I needed to!”
“Love this family owned and operated company! The packers were efficient and super nice. They paid close attention to some of my weird requests and they weren’t afraid to ask questions on how I wanted something done. We chatted about life the whole time and it really put my nervous self at ease. The paperwork was complete (but I helped them with some itemization) well. A few things were skipped during packing, but I definitely could have done a walk through before they left, so I take the blame on that. Great family, awesome customer service, military friendly.”
“I have stored my very precious MotorHome at McCoy Lane Storage for years.
She was vandalized at another local storage and as I was making the proper Police Report, the Officer saw my upset and immediately told me to move my RV to McCoy Lane Storage.
The Police Officer told me that (they) "never get calls" about break-ins and/or vandalism from McCoy Lane. He told me it was the "safest" and most "well kept" Storage Facility in Santa Maria.
It is run very well with simple rules that apply to everyone.
They warmly got me set up in a great space and I have been very happy ever since! STORE YOUR STUFF THERE!!”
“Lovely facility! I've stored at many places before and this place is top notch. It's clean, staff is very friendly, and most of all I feel safe coming here alone even after office hours. Highly recommend!”
“Such a professional business. It was easy to rent my unit, information provided was perfect, clean and easy to access facilities. I like having email notices for payment. The staff is excellent and friendly!!”
“Ive been with them around 2 years.. Best prices i have found in the S.M. area. Secure place friendly staff. Definitely recomnd this storage. They are usually fully occupied so if they have an open unit get it before someone else does?”
“We rented a Uhaul and the couple that helped us were so cool! And they had a dog named Chaos who was really a sweet spoiled baby! So cute! Good deal on the rental, the vehicle was clean, accelerated quickly and handled great! Being that it was my first time driving a big truck I found it pretty easy!”
“I am very happy I found this place.i have been here for awhile. The managers are wonderful and I feel my belongings are very secure. I all so went on a trip and stored my car for a month. The rates are very reasonable.”
“The owners are very helpful and thorough in explaining the ins and outs, dos and don'ts. Rates are very competitive and the units are kept spotless. Good value!”
“Excellent customer service! I've rented from a few U Haul locations and I will continue to use this one when possible. Their staff is always exceptional and so kind. They helped me figure out what vehicle would accommodate what I needed. Even when I was nervous about driving a big truck, they tried to alleviate my concerns by sharing their experience. Can't say enough about how great they were and have been the other times I went there..”
“My entire PODS experience has been great so far. I received great support on the phone when I first inquired and the next time I called to make a change. I have had one pod dropped off and already picked up and received two more today. All of the delivery people have been pleasant, respectful, and professional. I know there is a lot more to this process with two more pick-ups and a month of storage before I see those pods again, but everything has been good so far!”
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“I went in and Michael was super helpful and helped me figure out exactly what I need for a storage unit and made it easy to set up the account and explained all the financial details so there are no surprise charges.”