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November 2023 by Sherry Ashbrook
Everyone. To me when I go to the bank on SBroadway
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October 2023 by Chris King
This bank is slow and only ever has two tellers at a time, even on a Friday, but yet four bank staff members. People are rude and will just walk past you and get inline inside when the line extends outside and they can clearly see that. All the Wells Fargo banks in Santa Maria have terrible service and slow wait times. If I could give them no stars, I would.
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April 2023 by Héctor Rios
Ericka and Victor are so rude disrespectful Victor yelled at me to go outside so disrespectful awfully service
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February 2022 by alpha hawk
Excellent attention from the staff and special service only at Wells Fargo Bank
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December 2021 by Daniel Ortega
When atms don’t work for deposits, gotta wait in line. Currently 30 mins in and moved 3 feet.
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October 2021 by Jorge Lara
Made an appointment with banker 3 times they did not specify what needed to open account last time I when inside manager told me I didn't have an appointment took time off work for nothing
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June 2021 by Baby Jorge
Made an appointment with banker 3 times they did not specify what needed to open account last time I when inside manager told me I didn't have an appointment took time off work for nothing
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June 2021 by Abe D.
Wells Fargo had three strikes with me in one week at three different branches in Santa Maria, Ca. For that reason I will be done with this bank soon. One manager in a desk behind the tellers was eyeing me down as if I owed her something, clearly made me feel belittled on main st. 1450 s Broadway had me wait for one hour and 5 minutes to be helped. Made an appointment to open a business account at 2445 s Broadway, walked next door to Rite aid pharmacy to buy a mask come to find out the banker accepted another client. What's the appointment for if some else can take it without an appointment?!!! Thankfully there are countless banks that know how to appreciate there customers. I will be transferring to another bank, after banking with Wells Fargo for 12 years.
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May 2021 by MIRIAM TREJO
Wells Fargo needs to do a better job with teller services. They need to have more tellers and someone else on call. The security man is helping customers with banking questions, really? That is not his job. They take advantage because they know people need to do business with them. Very disappointed and that is why I do not have my personal accounts here.
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February 2021 by James S.
I would never use this bank for a refinance again. I was curious as to why my principal went up by 40000. Dollars when I took zero equity on the loan. They kept the equity and did not refund my unused escrow. Speaking with other lenders recently, I was informed that I had been ripped off.
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June 2020 by Pandavas 5
One of the most helpful staff this branch has better than competitors.
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May 2020 by Jacob C.
What a great experience I had here at Wells Fargo with the man Israel!!! If you want to be taken care of like family come down here and talk to him he is amazing!!!!
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February 2019 by Saul Novoa
Amazing service and easy access to ATM.
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February 2019 by Sherri P.
I wrote a review, but for some reason it was removed. Hmmmm. The majority of the front line Tellers never smile. They appear to dislike their jobs. There is only one Gentleman there that was very cordial. He had to call his Supervisor over to approve and She appeared to be "forcing" a smile. People don't realize how others can read body language. An in service should be provided to train their employees on how to give good Customer Service and they should be told that if they don't like their jobs, they should move on.
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June 2018 by Squig S.
After having my wallet stolen, I was happy to have been assisted by the staff who were helpful to me despite my depressed demeanor. I was one grumpy customer these past two days, but the branch manager was still just as helpful as ever. I have been banking here for eleven years because I am well taken care of each and every time, no matter what. Thanks again guys :)
