AT&T Store in Santa Monica offers a wide selection of phones, tablets, smartwatches, and connected devices. Customers can find various wireless data plans, including prepaid options with no annual contract and popular unlimited data plans. The store provides access to nationwide AT&T 5G service at no extra cost. The service at this location is highly praised, with multiple customers highlighting the staff's patience, knowledge, and helpfulness. Associates like Ken, Robert, Dylan, and Jeffrey have been recognized for their exceptional customer service, making clients feel valued and supported. Many reviews mention how staff members go the extra mile to resolve issues and answer questions thoroughly. Even during busy times, such as the day before Christmas Eve, the team efficiently assists customers, ensuring a positive shopping experience. Overall, AT&T Store in Santa Monica is known for its friendly and attentive staff, making it a reliable choice for mobile needs.
Great service. Robert was very patient and knowledgeable in helping us resolve a tricky cellular issue with our Apple Watch.
May 2024
Dylan and the AT&T store manager were incredibly patient, knowledgeable & informative! Grateful for the fantastic service at the Lincoln/Wilshire location.
May 2024
Eric is awesome! Always very helpful, each time that I've gone to the Wilshire store.
