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October 2023 by Rosa Aguilar
Hello, greetings, good morning, sorry for the inconvenience and sending all this information behind these different images or photos there is information or recordings by textigusciion, have a good day, sorry for having to do all this reporting and sending.
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April 2023 by WILLIAM CHEWNING
very friendly and personnal
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November 2022 by Stelios R.
Great location but very bad customer service. I visited this location on 11/26/2022 to deposit some checks but the lady that was supposed to help me, was half asleep, very slow and unprofessional. When I asked her to speed up bc I had parked my car right at the corner, instead of speeding up the deposits she recommended to go move my car. I left and went to the Sherman Oaks branch to deposit my checks.
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March 2020 by stephen d.
I can't make it to a branch during the week because, like most people I have to work, so the only day that I could was on Saturdays. That is until they eliminated Saturdays walk - in service. They like to push customer service as their priority & this is how they show it. Yup...we hear ya loud & clear.
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November 2019 by Tiffani C.
Very inconvenient. Slow service and unfriendly, unhelpful staff. The only redeeming quality of this location is the parking situation.
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August 2019 by Melody Farzaneh
Great location in Santa Monica, great bank with good customer service. Also very easy parking with a parking lot in back.
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May 2019 by Jenny I.
Very friendly service and there has never been a line when I visit this place. The staff here is very friendly and helpful. I opened an account about one year ago. Mainly because it was walking distance from my office at the time, but even now, it is worth the drive for me to visit. Great location, highly recommended.
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July 2018 by Ladera Baby
Nice people working here .. love the way they just have any answers for ur questions lol
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November 2017 by MachacaMan K.
I managed a bank for five years. That being said, the branch manager in this place needs to go back to teller school if possible. I would gladly pay for her to learn how to listen to her clients. She said " I wouldn't recommend you open an account here if you are going to come on a regular basis" the teller was confused. So was I! She cut me off like 12 times. Bless her soul. The branch in clean and the location is in a prime area to be having leader of this low caliber. "Banc" means it isn't a real Bank. It like a private business of some sort. Stay away from this branch like suggested by the so called uneducated, poorly trained Branch Manager. Learn some "etiquette" Google the meaning. You can also learn from YouTube. Happy Holidays!
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June 2016 by Joe Hackett
Just a fantastic bank with fantastic people. The very best bank I've entered since I was a young man starting a business!! A breath of fresh air!