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“Absolutely amazing help, they really cared and were so helpful and kind! And made sure everything worked perfectly and even did some extra care on my bike without charge. I got help from two guys and one of them was Francesco and me and my bike couldn’t have been treated better! He made my day! He even helped me get my bike into my car. If I ever need help again I will definitely go here! Such a different good
vibe compared to other bike shops I’ve been to.”
“Very nice man who ran the shop while I was there. My breaks were not functional and there would be no way home but the repair guy decided to stay a little after closing to help fix my bike. If it weren't for him I'd be stranded in Santa Monica. Glad I came here. He even tuned up some other things from my bike.”
“Helen's cycles is awesome! Can't recommend them highly enough. Super affordable.
Went to two other shops in town and was told I would have at least a week wait. I rolled up to Helen's and spoke to the service manager Wilber. I explained to him that we were only in town for the day and taking our mountain bikes out to death Valley And needed them turned around as quickly as possible, he initially said the following morning but then when we realized we would be leaving town before the shop opened he said no problem I will have them done before 5 PM. I got a text at 1 PM saying the bikes were done!
Went to pick them up and as soon as Wilber saw my van rolling into the parking lot he was doing a final inspection and wheeling them out. Both bikes were serviced way beyond my expectations. Not a single detail was overlooked and they both rode flawlessly. Thanks to Wilber and his team for doing such a great job with my bikes!”
“Excellent local bike shop. Great value for this level of quality. I let them choose the replacement tires for my commuter bike and I couldn't be happier. They know their stuff!”
“martin was fantastic at diagnosing and dealing with my failing e-bike. I have to give him the maddest props for how he handled the situation, not to mention his extensive technical skills when it comes to e-bikes! ?”
“Nate has adjusted all my bicycles - E-bikes and road/gravel bikes. I was having recurring pain as I’ve aged, Nate’s suggested alterations and adjustments have allowed me to have a pain free experience. I realize as I get older this service becomes more and more important. I highly recommend his expertise in all things cycling.”
“Fantastic shop and fantastic guy running the shop! I often hear about this shop and absolutely insane level of service from local West Coast friends. When I am in Santa Monica next time this is always my very first stop to tune up before heading to biking route.”
“Amazing bike shop in the heart of Santa Monica! Everything you need for your bike. Maintenance, tune ups, breaks you name it they do it!! At a great price too! Tony is the man. Super friendly and literally knows all the ins and outs of bicycles. He’s been working on bikes for over 25 years! Definitely check out this shop next time you’re by the beach. They also have some cool bicycles and electronic e bikes too!!”
“I stopped by to have them check on my rear derailleur, as my chain has been slipping for a while now. The assistant quickly diagnosed me needing a new chain, but Sokeun recommended actually just an adjustment, which he did on the spot, saying that it might end up being much more complicated. Even if I do need to go back to replace the chain eventually, I appreciate the thoughtfulness and the chance to see if I can get some more miles out of what I have.”
“Been a customer for years, they always tune up the electric bike I got there. It’s got 3400 miles on it now. The service and sales department is awesome. Spencer the man”
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“Great bike rental outfit! Staff is super knowledgeable of paths and bike routes. They set me up with a hybrid, which had a basket for my luggage. They had everything from cruisers to xtra cycles and larger cargo movers. Their prices are reasonable and they have everything you’ll need. You can ride right from the shop to the beach, and as far as 20miles south.”