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April 2024 by nik S
We came to the Santa Monica location and found the staff to be incredibly friendly and helpful. Special shoutout to Sarah and Jessica for making our experience with Bluemercury a great one!
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February 2024 by Nicole D
Jessica was fantastic - had the product wrapped and ready to go when I called asking if it was in stock. Saved me so much time and she was a treat to interact with! Thank you for a great experience!
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January 2024 by Patricia Le
Clean and beautiful store that carries many popular make up, skincare and hair products.Kevyn Aucoin Beauty, Trish, RMS Beauty, Chantecaille Beauté, Laura Mercier, Hourglass, Bobby Brown, NARS...La Mer, SkinCeuticals, Sturm, Indie Lee, Natura Bise, Revive, M61, Ogee, Human Race, Bloom Effects, ...Oribe, R+Co, Virtue, Bumble, Living Proof...see videos for reference of my tour. This location is small, welcoming and friendly, bring your pets in for treats while you shop ❤️❤️❤️
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March 2023 by Malia Thomas
Love this boutique on Montana. Great selection, ability to test everything and always new stuff. The staff is so kind especially to my puppy! They serve treats!
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July 2022 by Bianca C
Lana was super helpful and friendly!
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May 2022 by S F.
I absolutely love this beauty supply! The manager is super friendly and helpful. They always have the newest skin care products and are very knowledgeable!
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January 2022 by Lizzie L.
I love this store, you could not pay me to step into a Sephora, I feel physically ill and overwhelmed the times I have stepped inside. Welcome to Blue Mercury a small well curated makeup shop of all my favorite brands! I've been to all the Blue Mercurys in the area and this is my favorite. Service is knowledgeable and polite. They don't try to push you to certain brands or talk up a product that won't deliver. I told them I was not a fan of their highly popular C Ferrulic and they recommend an alternative that is one of my daily facial regimes. My mom also approved and loved their recommendations.
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October 2021 by Melissa Moulton
My friend and I, both being fairly clueless about makeup, went in seeking advice prior to a friends wedding. Alyssa greeted us at the door and immediately it was clear we were in excellent hands. She spent an extraordinary amount of time selecting products and showing us how to use everything. She ensured they were products we would feel comfortable using in the future and wrote out excellent directions complete with diagrams. Not to mention that her sunny and jovial demeanor made the experience even more fun. Thank you Alyssa and Bluemercury!
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October 2021 by Catherine P.
I have mixed feelings about this store. I've had great experiences where the staff are helpful and know how to give me space when I need it. But the most recent visit was just super uncomfortable. One of the sales associates at this particular location is very pushy. I came in just to look around, but with the intention of making a purchase, and used some testers. The sales associate asked me multiple times if I was just "looking around" and it felt like she was keeping tabs on me/watching me as if I just came in to use testers and leave. Well - her behavior did, in fact, make me leave! To managers: do some retraining with this person. Very tall, blonde hair with many layers, maybe in her 40s. Seriously, she caused me to leave the store.
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August 2021 by R W.
Honestly, the WORST experience I've had in a long time. I called in advance the day I planned to come in to ensure they had the item in stock and so I wouldn't waste a trip. They said they would set the item aside. When I arrived, there was a note on the door saying they would be back 45 minutes later. No one warned me that would happen, and it was a total waste of time. When I came back a couple days later to pick up the item, I called to make sure the store wouldn't be closed randomly as it had been the time before. I got the greenlight, only to come in to be told the item was now entirely out of stock. Two wasted trips and absolutely horrendous customer service. HORRENDOUS.
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May 2021 by Peter H.
As good as it gets for cosmetics, lotions, skin care, spa and more...and, with a great location on Montana Ave. in Santa Monica....this is a real gem...and, with customer service that is as knowledgeable and professional as there is...a great find for myself and my hamsters (they love Bluemercury)...COVID-19 protocols are in place...
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April 2021 by Lisa F.
In addition to the products Blue Mercury carries ,... what makes this place so special are the people that work there! Gina, Alfredo and Michelle. They're friendly and super helpful! I love the feeling of this location :)
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January 2020 by Melanie Galuten
What a lovely staff! The wonderful person who did my make up couldn’t have been more lovely! She did a terrific job. They have a huge amount of products to choose from. I will definitely return.
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January 2020 by Dr. Nushin Shir
Yikes! Rude & very UNINFORMED salespeople! Ever since they have opened on Montana, they continuously have hired unprofessional and clueless stafff!All the positive reviews are fake!
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October 2019 by Alexander R.
I love this blue mercury location!!! I go here all the time for hair and skin products and always learn something new. The manager is the sweetest. All the sales people are super knowledgeable about their products. Better than sephora!!!