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March 2024 by Andrew F.
Our designer was good, but the rest of our experience was not. The showroom is very nice, and they present very well. We specifically requested to work with the Santa Monica location since the reviews looked better than the Westlake Village location. Unfortunately the installation team is probably the same for all locations as I think they're located in Oxnard. Our complaints: 1) The materials were completely covered with dark greasy smudges literally everywhere. I repeatedly asked the installer to clean them, and he assured me he would, but he kept blowing it off and never followed through. They asked for photos and I told them I'm not going to send hundreds of photos. I could write "Hi" in the dust and dirt that was all over the cabinets, so I did and sent them some photos. I'll include them in this review so you can judge for yourself. 2) There were supposed to be multiple guys on the install team, but only one showed up. He said guys kept "calling in", so he was mostly alone the whole time. This caused the project to not be finished on time. When everything was said and done, the project was finished a couple weeks after it was supposed to be. Keep this in mind if you're on a schedule. 3) A few of the drawers didn't work, so they said they'd have to order new ones. This was a little disappointing, but I didn't think it was a big deal until they started blowing me off. A coordinator kept asking the installer to contact me, but they kept blowing it off. Very frustrating. 4) Eventually they came out to repair the 3 drawers. I asked if they were going to finally clean off all the greasy smudges and the installer assured me he would. Every time he said he was done, I would point out DOZENS of smudges. I finally had to stay with him to point them all out. I don't like babysitting grown men. It seemed like he would say anything to get out of there. 5) All in all it was a very unprofessional experience. We paid about $44,000.00 which is a lot of money for us. Considering how awful the service was, as well as the quality of the product was, I would say it's overpriced. 6) I had read many of the negative reviews before hiring them and hoped I would be the exception. Clearly we weren't. From what I've heard, there are better companies out there.
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March 2024 by Key Taheri
We have had a Great experience with California Closet. Our bedroom closet was completed today and it looks amazing. Big thanks to Kim Van Woesik for the lovely design, and Marcos Ortiz for such a clean and professional installation. Thank you guys again.
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March 2024 by Monika Gerber
We , my husband Joe Lanzisero and I are in the process of a major Closet Re-Design and were referred to Anthony Sizemore by the Pasadena showroom, because being DT we were assigned to the Santa Monica location.Anthony was very responsive and came by our loft to talk to us about our needs and took photos and measurements.He instantly made a great impression on us with his outstanding professionalism.We wanted to move through the design quickly and Anthony accommodated us into his schedule and always responded to our suggestions and requests immediately plus he understood our sense of design and had great ideas to make our closets more practical and functional and well designed. He is a great designer !When we met in the show room in Santa Monica Anthony had all the drawings adjusted to our wishes and we decided on the final details there together. He is such a joy to work with and so reliable . We always got answers and adjustments to the drawings done so quickly and even finalizing design and scheduling he turned around within a couple of days. Great to see that this kind of amazing professionalism still exists!
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March 2024 by Helen Radin
Working with Designer Wendy Bremer was a pleasure. She is very professional and works above and beyond to make our visions work. A real person to work with, where she always answered our questions and found solutions. We will continue our relationship when we design other closets, Laundry Room or the Garage. The installers were pros, also professional and easy to work with. A good experience was had by all.
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February 2024 by LINDA WEST
Katharine, the designer, was very helpful. The price was more reasonable than I had imagined and the finished cabinet was just what I wanted. There was a small problem with the symmetry of the handles and they came out to fix it quickly.
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February 2024 by Christi H
I had such a wonderful experience with Cari, my designer, who helped guide us through every step of our dream closet! The installation was done by Marcos and Blaine who were so nice, professional and keep the work area clean. An overall amazing experience!
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February 2024 by Rosa Rocha
After several months of waiting the installation crew came and did a fantastic job. We are still waiting for the clothes' hang post they promised to bring.
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February 2024 by Nick Pokrajac
Your guys did a great job, I was impressed with their efficacy and workmanship. We love our Closets
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February 2024 by Mark Geller
Overall, we had a very good experience with California Closets. Our designer, Melissa, had excellent ideas about how best to design the closet to suit our space (much better than an individual consultant we had been working with prior) and we are very pleased with the result (design, materials, and workmanship) for a fair price.
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February 2024 by M T
Great experience 100%Second time using this company in two different cities and both times nothing but calm, reasonable and professional.
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February 2024 by Jacqueline Landes
Alice Kempton was incredible I am an adhd mess who had no idea what I wanted and within a few minutes she had all 5 of my closets perfectly planned out. we also could not believe how fast the guys worked to set our closets up in one day! Thank you Greg and Blair!
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February 2024 by Miriam Aardahl
Product is very finished looking and appealing. Personnel were professional and attentive. As well as timely and efficient.
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February 2024 by Jianine Huff
Anthony from CC was awesome from the start. He was on time to the consult in our home despite insane rain and was super professional the whole time.He got us digital mockups in 3 different options the next morning and answered TONS of questions via text and email, even during off hours at night!He has been super patient, very responsive and hasn’t left any question unanswered at all. We are very excited to have our home office complete and Anthony’s made it a fun, fast experience! Highly recommended ??
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February 2024 by Allie Browne
If you're looking to revamp your closet or other storage area in your home, California Closets is the place to be. The showroom is great for getting inspiration and exploring the various options for drawers, hardware, finishes, etc.It's worth noting that California Closets is definitely a luxury solution, and although it's not cheap, the quality of service is unparalleled. You get to work with a dedicated team, and their proprietary software makes the design and review process really, really easy. Being able to see both 2D and 3D mockups was amazing!I worked with Alice to thoughtfully design multiple reach-in and walk-in closets -- she really took note of my pain points with our current closet/storage, and incorporated my feedback into the revisions.Installation was a breeze, as well. Stephen and Miguel reached out proactively to schedule our installation appointment, and on the day-of, they showed up early, worked super efficiently, and made sure everything was up-to-spec before heading out.I can't wait to work with the team again on our next project!
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February 2024 by Lauren Davis Britvan
I worked with Melissa George at California Closets for our home closets. Melissa was prompt in her responses, provided multiple plan ideas with ease, along with great solutions to get the most function out of our space. On install day one gentleman came - Marcos. He was beyond professional, efficient, friendly and so respectful of our personal space - causing little disturbance while wonderfully executing the discussed plans. I would highly recommend California Closets, and I will continue to work with the team on future personal and client projects.
