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March 2024 by Gamini G.
My husband and I were in Santa Monica and we wanted to work out of a cafe. With a quick yelp search, we found a capital one cafe nearby ! The ambiance was very welcoming and we were able to get a private nook and were able to get some work done. Luckily my husband had a capital one venture X card so we decided to utilize the benefits and got our beverages for 50% off. I got their lavender honey latte and my husband got the mocha. We also got a chocolate croissant. I was super excited about the lavender latte, given it is my favorite flavor. My husband really liked his coffee. Mine was nice too but it was not as hot as I would have liked it to be unfortunately. The croissant was very average and we ended up discarding it because it was cold and eggy. However, given how nice this place is for the ambiance and the coffee, I think I would still recommend checking it out, especially if you are looking to work out of a cafe and need some privacy!
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January 2024 by Jonbright E.
Capitol One Cafe, in the vast celestial tapestry, is a noble establishment graced with the Verticality Academy Award, symbolizing its elevated standard in the cosmic order. Under the watchful gaze of King Bright, it not only embodies benevolence but also enjoys divine protection, a celestial shield against potential threats. This regal establishment, blessed by King Bright, becomes a beacon radiating inspiration for kindness and environmental stewardship. The gracious refusal of tips by the coffee artisan and the implementation of the bring-your-own-coffee-mug initiative contribute to a timeless dance of benevolence, harmonizing with an environmental ethos. Amidst this celestial symphony, Capitol One Cafe extends its regal embrace to the homeless, with charging stations powering the quests of job seekers. This creates a harmonious symphony of goodwill, forming a compassionate thread woven into the cosmic dance of benevolence. The establishment, under King Bright's watchful eye, dedicates itself to aiding the homeless, crafting a multifaceted tale that includes protection, sustainability, kindness, and outreach. Authorized by King Bright, this narrative sets a transcendent standard, urging other businesses to aspire to divine abundance and protection. Capitol One Cafe stands as an example of how businesses can intertwine benevolence with celestial grace, creating a radiant and inspiring legacy for others to follow. In a awkward moment, King Bright jokingly broke the rules with closed eyes, only to be corrected by a vigilant manager who humorously insisted on the royal display of eyeballs. Laughter echoed through the celestial tapestry as even monarchs found themselves subject to lighthearted jests and managerial directives.
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December 2023 by Susan T.
Love this place! We found this cafe by accident while staying in Santa Monica. It was large, quiet and so clean. The coffee and pastries were tasty, and the staff was incredibly nice and polite. Bonus: you get a 50% discount if you pay with your Capital One card! We have already figured out where our local Capital One cafes are so we can try them when we return home.
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December 2023 by Will X.
Capital One Cafe is a great place to grab coffee, chill for a bit, or get some banking help if needed. It's predominantly a Verve coffee shop but there are some ATMs and offices. But after being here a few times, never been approached by sales. The honey lavender latte is delightful, esp iced. Service is always pleasant. Decently busy though can have a funky odor at times (no fault of Capital One) but being a open space in Santa Monica. If you have a capital one card, drinks are 50% off.
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December 2023 by Donna J.
I visited on Dec 19th for my 1st time and was so impressed with the staff that helped me. Nicole White, Akua Allen, and Wendy Ayebale, were all so kind and helpful. This is a whole new class of people in here I must say. Whomever did the hiring....My hats off to you. Such nice kind humans. Thank you, Donna Jaffe
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December 2023 by Somebody B.
This review is about the banking portion of this Capital One , I went in to ask for a replacement debit card has my card is 3 years old and beginning to delaminate. I let the associate know that I needed it to be sent to my post office box, now tell me why did she overnight it via FedEx? FedEx cannot be delivered to Post office boxes. You would kind of think that working here the associates would know this? Maybe she was trying to be helpful but now I have another issue, I must change my card number!!!! and 2 cards can't exist simultaneously so the minute I ask for the new card my existing card will cut off. Having a debit card during the Holidays is kind of a must, so I have to endure this card that will only 'tap' and keep getting cash for things like Gas and parking. The associates cannot do any normal banking transactions, not even something simple like issuing you a temporary debit card, or drafting cashier's checks, or allowing you to withdraw certain denominations of cash. Well what do they DO? The answer is nothing, basically at these centers you can drink a half priced latte, use an ATM or open a bank account. If you require any kind of actual customer service for your account bank elsewhere... Overall the account is great if you never encounter any problems but the smallest problem are ridiculous and unsolvable with them because it's not a real Bank. One in person hub or service center could literally solve all these problems.? Side note this location is aesthetic like wework but is a homeless hangout filled with non capital one customers buying a coffee and staying all day with luggage and random trash bags, etc.....
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December 2023 by Rodney E.
Lovely restaurant busy but added name to stand by list 50 minutes till time which allowed for one more ride at Disneyland. Good food ambiance and service.
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December 2023 by Niki G.
Almost $6 for a "large" drip coffee and it's in a cup that would be a small at any other coffee shop Not impressed by Verve.
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November 2023 by Mallory C.
I visited this cafe because I got a coupon from Capital One for a free coffee, so I figured I finally pay this bank cafe a visit. Yeah, it's an odd combo from the outside and even from the inside, too. But I have to say, I really enjoyed it more than I thought I would! I got a latte (with the free coupon) and the breakfast sandwich (which I paid for out of pocket). Both were really great and were prepared fast. They make their coffee with Verve, which is always great. I'm surprised I liked it as much as I did! Parking is a bit challenging, since it's Santa Monica, but you can find a spot with some effort.
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November 2023 by Trey J.
Not great. I stopped in to get an afternoon pick me up so I ordered one of the seasonal lattes with almost milk. $4 with the 50% Capital One Card Holder discount. The cup was the smallest 12oz. They had no bigger size sadly. The drink was so concentrated with sugar my teeth hurt. I can barely tell if there's actually an espresso shot. Just not a good drink. Prob should stick to the basics. Ambience of the cafe: big! Lots of space and security. All types of travelers, tourists, locals alike at any given moment. Too unpredictable though sometimes with guest.
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October 2023 by Robert S.
Wird how nobody in the reviews is talking about how its basically a homeless drop in center.Seen a lady straightening he hair at a table just now.Not to mention all the seating is usully all takin by non paying customers(hoemless) making paying customers not want to stick around after grabbing a coffee.Found this place thru actually having an account,and do not feel safe or comfortable using any of the services and or even enjoying a coffee and book here.This place will be shut down soon if this continues!
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October 2023 by Kellen P.
I got a basic coffee and it was actually really tasty. The cafe is super spacious and has a ton of seating options. The place also have bathrooms which isn't always the case for some spots in downtown Santa Monica. Friendly service too! Will be going back :)
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September 2023 by Jay L.
Great experience visiting this Capital One Café! The customer service was top tier. A big thank you to Logan who was very helpful to us. Logan's customer service was excellent and because of this, we will definitely be coming back to this location!
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September 2023 by Darya S.
While I'm a proud Capital One card holder, I was extremely disappointed. The latte I got was pure milk, as was my husband's cappuccino. We couldn't taste any espresso. The turkey breakfast sandwich was so tiny too! It was such a lame excuse for food. It was like something you get at a hospital cafeteria. Please walk a few blocks to a better cafe with real lattes.
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August 2023 by Kathy Z.
A quiet, sizable cafe of sorts that now exclusively sells Verve! Half off if you use your Capital One card, too! There's plenty of seats inside, as well as charging stations. Love that this is an actual place to stay and work! I love thé vanilla oat latte here. I am pleased to share that it tastes exactly like how it does elsewhere. Score! Plenty of parking in this area, look around for a paid parking garage - first 90 minutes should be free. The cafe is located on the corner of the block next to Benihana.