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March 2024 by Christopher Schwenker
The overall experience was top-notch! The customer service was exceptional, and the staff was knowledgeable and courteous. The bikes we rented exceeded our expectations. Thank you for making our visit to LA better than we hoped.
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February 2024 by Ian Troost
Service staff and shop staff both friendly and knowledgeable. Competitive pricing with other bike shops, and in my case significantly better pricing. They also were thorough in repair options and different price variables with each option.
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February 2024 by Walter Gates
As a diehard bicyclist, I'm always on the lookout for the best bike shop around. For parts, and to have my bikes serviced. And this guy I know, "Elon", is always saying Specialized Santa Monica is the best bike shop in town. He tells anybody that will listen, Specialized Santa Monica is not only the best bike shop on the Westside, it's the best bike shop in the whole city. But I didn't believe him because Elon is always running his mouth, shouting ridiculous nonsense, and nobody can believe a word he says. But I must admit now, I should've listened to him earlier, because this is definitely the best bike shop in town. Excellent service. Friendly, knowledgable staff. I highly recommend this place.
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February 2024 by Brendon Bolin
Always helpful and friendly.
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February 2024 by James milnes
Extremely helpful. Worked on dropper post cable for free to keep me riding until replacement part arrives.
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February 2024 by Gladys Dalila Herrera
Next time
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February 2024 by Henry Alvarez
Allen is very knowledgeable and helpful
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February 2024 by Rachel Noonan
Great spot with helpful mechanics!
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February 2024 by Guy Abrahams
The customer service was AWSOME.
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February 2024 by Evan Redwine
The employee I worked with was kind, knowledgeable, relaxed yet attentive, and overall just really great! They had a great selection of the items I needed (cycling clothes, helmets, and sunglasses). Super satisfied with my experience and the items I ended up with.
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January 2024 by Zohrab Grigorian
Always a great experience at Specialized Santa Monica. All the guys are great. I work with Alan, Nick, Brian, and Matt typically. The staff is always friendly and helpful in navigating the different frames that Specialized has to offer. They encourage test rides and they make sure you’re sized correctly. I’ve bought a couple bikes for me, referred my friends, and bought a bike for family from these guys. They’re the best!
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January 2024 by Luc Blouin
Amazing team! Thanks your help today!!!
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December 2023 by Oleg Melamed
Outstanding service and respect for the customer.
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December 2023 by Michael Runnels
Brian Bonilla is a consummate professional with an extraordinary depth of experience and skill. Please do consider this fantastical human for your bike-fitting needs ⭐️?⭐️
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December 2023 by Renee Sands
Great service and knowledgeable help
