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November 2023 by Schuyler C.
So, I have a job interview at a business nearby. They already have my resume as a pdf through LinkedIn. But, it never hurts to be prepared and have a physical copy, especially one that's laminated for extra credit points. When I asked the person behind the counter cutting things on one those large rectangular tables with the sharp blade embedded within handle, for precision cuts, I asked how to print something from my laptop. CC said oh just go here, email this address and then once you have the code we send you, then use the printer etc etc. I didn't realize that my checking account which only had $27/28 in it would be charged $25 for a deposit and then the remainder would be deposited back (could take a few hours or a few days depending on your bank apparently) into my account, because I just assumed I'd be charged for the $1-2 incl. taxes for the two sheets of paper (resume and back-up resume). I calmly explained my problem and said what do I do? And CC was extremely helpful in solving my problem. CC didn't have to go above and beyond ;but, he was quick, polite, and made sure I got to my interview on time. Zero complaints. If you need anything printed nice, book reports for school, resumes, formal letters, RSVP's, etc... I'd come here.
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October 2023 by Joe Prendergast
Went in to get a package and was turned away because we didn’t have a document with the home address. We were told we had an additional two days to pick up the package but we were not given a time on the second day that our package would be shipped back to sender. Two days later next representative only asked for a tracking number which we would have had the first time.Our package was returned to sender on the second day and now we are without an important package for an undefined period of time. Very disappointing.
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July 2023 by Kelsey N.
Thank you to Josh G. and Joshua C for their excellent customer service. I had posters and postcards printed here and I am 100% happy with the final results. Josh G. really went the extra mile in making sure the color and quality of my prints were perfect. Will be recommending his Fedex to my family and friends.
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June 2023 by Jujuba Verde
Customer service is very good.Now, they open on Saturdays.
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December 2022 by Ash Kaura
If you get the male customer service rep, he’s great and very accommodating. If you get the lady who works there, good luck. She is the worst to deal with, hates her life and her job. Just go to the other mailing and printing places nearby.
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December 2022 by Silvia B
Rude ! This guy was so rude ! In the end he said I am no racist! I didn’t understood the reason he said that, because he’s an African American also ! He really don’t want to help me ! When o said I am leaving he say good ! I was nice all the time! Sorry for him I think he hates his job ?
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December 2022 by Isolda C.
I think we should avoid place where they don't respect people! I almost implored this guy to help me to print 3 pages! I was following him and ask "please can you help me ? I don't know how to use this machine! " he wasn't busy , place was empty. He was so rude ! He never help me ! In the end, when I ask to return my money was in the card, he says : good you go! I am no racist! "! The weird thing is he is African America also !
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August 2022 by Daniel Martini
Tidy, spacious, friendly & professional service. All parcels & shipping items available. Thanks so much
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August 2022 by Jamie M.
This FedEx location has a helpful & friendly staff. Even when their team is busy, they tackle the line efficiently.
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August 2022 by NACIREMA CLUB
The best customer service and kind hearts working on 8/2 super helpful and efficient. Thank you
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July 2022 by Biz M.
The entire team here is very helpful, patient and reliable. The production team is very much on top of things and communication is key! Karina is one of my go to individuals in production and does a very clean profession work on all my orders. I highly recommend this location.
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January 2022 by John Yanagisaws
My favorite place for copying. Staff is helpful and service is excellent.
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December 2021 by Urbyn M.
FedEx is absolutely the worst shipping company in America. I spent $140 to overnight a package from Los Angeles to Miami that weighed 5 pounds and it now has been five days and it says no delivery date available. I went back into this location and talked to the young lady Who personally told me it's guaranteed to land within 48 hours, She then defers me to an 800 number that is an offshore call-center, that is claiming they can offer no refund and no date of delivery. Meanwhile as I'm dealing with this nightmare I went to UPS and shipped 150 pound 2' x 4' box and it got there in one night. Word to the Wise stay far away from FedEx if you want to work with a competent business and or any type of reliability. This nightmare cost me over $1000 in shipping alone and I almost lost the entire job due to FedEx's false guarantee.
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November 2021 by Ashleigh Ellis
I go to many FedExs because I cannot find consistent great service and the Store Manager, Cesar, at this location provides sensational service! He takes his time with his printing service and makes sure your project comes out how you envisioned it. Thank you so much! This is the only FedEx I will start coming to!
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October 2021 by chantz marcus
My wife and I came in to print pictures and Corey there was above and beyond helpful! I've been to fedex shops all around the country and I've never experienced such proficiency, and hospitality all in one!
