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September 2023 by Matt Sain
This is definitely one of the best banks I’ve ever been to. They are so warm and friendly yet also very security minded.
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September 2023 by Totoro
This is definitely one of the best banks I’ve ever been to. They are so warm and friendly yet also very security minded.
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September 2023 by Benjamin Goldbaum
This is definitely one of the best banks I’ve ever been to. They are so warm and friendly yet also very security minded.
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September 2023 by Matteo
This is definitely one of the best banks I’ve ever been to. They are so warm and friendly yet also very security minded.
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April 2023 by Allyson Gonzalez
First Republic Bank in Santa Monica is the best bank on the West Side! The representatives and bank manager are personable, efficient, respectful and are a pleasure to do business with. And the cookies cannot be beat!
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January 2023 by Debi C.
Amazing bank with fantastic customer service. Like banking in a small town. I love going into First Republic Bank in Santa Monica.
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February 2022 by Steve H.
I've had a very bad experience with First Republic Bank, despite all the recommendations and great reviews, what a waste of time coupled with poor customer service - actually I would say this has been the worst customer service experience ever, both in dealing with the manager and assistant manager. Poor customer communication. Lack of attention. What a waste of time. Back to Wells Fargo, wow!!! Plus there is a lack of parking! In any case I would recommend Wells Fargo, their service has improved a lot in the last year.
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November 2021 by Terri J D.
I recently started going to First Republic, my new client has an account there. Today I worked with Luiza in the West LA branch and she was gracious and kind. I will admit my first encounter with the bank was not at all a good one. My banker was rude and loud and inappropriately asking personal questions that made no sense other than being suspicious of me. I left the bank feeling humiliated and angry. Today's experience was absolutely the best.
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November 2021 by AdaPia d'Errico
I always have a top notch experience here. I appreciate their service and professionalism.
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May 2021 by Amanda S.
This review is for the most awesome recruiter I've ever had the pleasure of dealing with. Mr. Justin Mogadam. He's been nothing but helpful & friendly the whole time through my interview, background & hiring process. He definitely gave me a great first impression of how great First Republic Bank is as a company. Thank you for everything. Much appreciated. The same goes with HR Specialist Laurel Woodfall...she's been so nice & helpful as well. It's been a pleasure meeting this two individuals.
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October 2019 by Steve S.
MAKE THE SWITCH from the big banks, especially Bank of America. I've been banking with these guys for about 3 years now after a friend made the recommendation. I was apprehensive because I've been a customer with Bank of America for almost 20 years and was worried about the inconvenience of moving everything over. SO GLAD I did. Mitchell is my personal banker at First Republic and he is a ROCK STAR. If i ever have a problem, I can pick up the phone, give him a call and he actually picks up! If you are a BOA customer, a typical wait time might be 30-45 minutes and it's someone you don't know and they don't really care about your problems. Most of our communication is via email (yes i have his email), and usually responds in 5 minutes or less. I do a lot of domestic and international transfers and he takes care of them same day. If I ever have to visit the bank, someone usually greets and sees me immediately. It's rare that i have to wait more than a few minutes. Moral of the story, if you are tired of your big Bank, make the switch and ask for Mitchell. You will be very happy you did!
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June 2019 by Jane D.
What a wonderful bank. So happy I found them last year. Mitchell has been so easy to work with on both my personal and business accounts. The whole staff there is so cordial. I have recommended them to friends and was not surprised when my friends called me to say they were really happy with First Republic Bank and their customer service.
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May 2019 by Lindsey W.
The first advice I give to all my friends and colleagues is get an account at First Republic. It was a gilded piece of advice I received from a business partner and it truly changed the way I viewed my own financial institution. Without a doubt in my mind, their customer service, responsible banking practices and digital platforms, makes First Republic one of the most formidable and trusted resources in my arsenal. Very grateful for them. They've converted me from new customer into preaching advocate. Special thanks to Alvin in the Santa Monica branch who always has my back. He is a true asset to me and to First Republic. Go see him if you want to have the bank in your life start being a positive source of joy for you. Big hats off to the staff and leadership at this company.
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May 2019 by S K.
I will never ever bank with anyone else but First Republic. My husband's firm got us to start using them for our personal accounts since they use them for their company. But, whether you need them for business, small or large or just a personal checking account, they are absolutely the best. You literally have your own personal accountant to help you through all your financial needs. They make you feel like a millionaire. You never deal with someone you don't know. You just call your accountant. Shout out to Mitchell Chiasson. Smart, kind, patient and just goes out of his way to make everything right. I trust this man with all my quarters.
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January 2019 by Nick S.
These guys are rockstars - fast and expeditious service - both Alvin and Carlos worked to move quickly so I could get a wire transfer through on time and same day. First Republic consistently delivers a more personalized approach with a heightened level of service than some of the other banks I've had to work with in the past. Thank you!
